Can't import a video into Lightroom - freezes half way

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  • Updated 3 years ago
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I cannot import a video into Photoshop (the progression bar freezes half way thru the importation); I have tried purging the video cache but it didn't do a thing; I have reset my preferences to default but to no avail; finally, I have uninstalled Photoshop and re installed and I still can't import a video (I've also tried different formats mov. mp4 as well as different files...)
Don't know what else to do...
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Lio

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Posted 3 years ago

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Sam Snead

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I can import the videos okay but as soon as I go from the grid thumbnail view to click on the loupe view Lightroom crashes.
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Chris Cox

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Which version of Photoshop are you using?
Photoshop doesn't have a grid or loupe view...
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Sam Snead

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Sorry my bad, I meant my reply to refer to the latest versions of Lightroom not Photoshop.
Dick
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Lio

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Photoshop seems back to normal for the time being, even though i didn't do a thing more than what I said earlier

Does someone know why I get this message every time I import a file?


I've tried changing the Proof colors condition set up but I still get that warning message when importing a file
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Chris Cox

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That has nothing to do with proofing (which you probably don't want to change).
And your working space should not be set to your monitor colorspace (otherwise nobody will see the same colors as you do).

That warning is from your color settings, because you opened a document with a different colorspace than your define workingspace.

It sounds like you should read up on color management in general, and Photoshop's color settings.
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Lio

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Thanks for your response Chris
Will do what you suggest