Importing RAW plus JPG problem

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After importing RAW plus JPG files into Lightroom 6.12 I sometimes get two RAW files instead of one RAW and one JPG.
The two RAW files would be named *****.ORF and *****-2.ORF instead of *****.ORF an *****.JPG
Before the actual import the files are properly named one of each format.
I know its not a camera malfunction because this occurs with both a Nikon and an Olympus, two brands which I have tried.
Is there a fix for this?
Thanks,
George
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George

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Posted 1 year ago

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Johan Elzenga, Champion

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Are you using a rename template on import? If you use a rename template that renames images based on capture date and time (for example "YYYMMMDDD-HHMMSS.ORF"), this could happen when two pictures were shot in such a rapid succession, that the date and time is the same (because your camera can shoot several frames in one second). If you do not add anything else to the name (like the original file name), then the only thing the system can do is add '-2' because two files in the same folder cannot have the same name.

That this happens with RAW + JPEG would only be a coincidence. There is no way that Lightroom can change a JPEG into a RAW file.
(Edited)
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George

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I am not using a rename template.
Perhaps Lightroom is not changing the JPG file to a RAW file, but simply renaming it as *****-2.NEF instead of naming it as *****.JPG
When I look at the EXIF data it has all the attributes of a RAW file.
Mind you this phenomenon occurs about 25 to 50% of the time on every import.
Has anyone else experienced this?
George
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Johan Elzenga, Champion

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I've never heard Lightroom changing the extension, and if it did it would probably come up with a 'file not supported' error after that. You say "When I look at the EXIF data it has all the attributes of a RAW file", so that also does not indicate a jpeg with a changed extension.

Did you check the file count when it happened? It would be more likely that Lightroom somehow copies the same file twice.
(Edited)
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Michel DELFELD

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As you johan, I am using LR since the V2 and never heard something like that.... 
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Michel DELFELD

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Have tried to simply copy your files not using LR to import? Did you looked at the files situation on the data card?
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Michel DELFELD

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 LR never modify the extension text of a file. George, your problem must comme from a manipulation out of LR app, like having the images been created twice when taking picture.... but this is also not normal.

I will tend to a dual command given by the user when importing the files. Then the only LR rename action is to add a figure after the name to mention that it's a second time the same image is loaded.

By definition, any computer cannot have the same file name in one directory (folder)
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George

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Let me give you an example.  Say I take 10 exposures in "raw plus jpg". Before I import, Lightroom will display 10 raw files and 10 jpg files.  After I import these 20 files Lightroom would display say,15 raw files and 5 jpg files. Five of the raw files would be duplicates with a unique name (*****-2.nef) and the 5 matching jpg files would be missing.
This problem has occurred with both my Nikons and an Olympus camera; so I know that this is a Lightroom problem.  
It seems that my Lightroom (6.12) upon importing 'raw plus jpg' files sometimes but not always duplicates some raw files while ignoring the matching jpg files.
I appreciate all your inputs and thank you;
George
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Johan Elzenga, Champion

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Do you import directly from a connected camera, or do you use a card reader? The only thing I can think of is that something happens during the transfer, as a result of a flaky connection or so. 
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George

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I use the SD card slot in my Mac mini.
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Johan Elzenga, Champion

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I understand that it doesn't always happen, so if it happens again, perhaps you can do the following:

1: Remove the imported images from Lightroom and from disk, so that it's like they were never imported.
2: Copy the images from the SD card to a temporary folder on your hard disk.
3: Import the images from that folder into Lightroom and see if the same thing happens.

That could eliminate the card slot as the potential problem.
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George

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Hi Johan;
Excellent suggestion.  I did as you stated and yes importing the images from the hard drive resulted in in no duplicates and equal raw and jpg images. On the other hand the same images imported through the SD slot on my Mac Mini resulted in getting some duplicate raw files and missing matching jpg files.
Thank you so much.  The card slot is the problem.  Incidentally I also used an external SD reader which also gave the same problem.  But that's another story.
Cheers;
George
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Lance Levine

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I have been experiencing the identical problem with importing files from my Fujifilm X-T2 and GFX50 cameras.  I have tried many imports with the sd card slot in my Macbook pro, an external card reader and with a usb connection directly from the camera.  The files on the sd card are all ok.  I have gotten the duplicate raw files with a -2 name and have not gotten the corresponding jpeg file.  When I do an import preview, everything looks fine.  After importing the problem shows.  The duplicate -2 raw files are indeed raw files.  I thought I had narrowed the problem down to the Mac internal card reader but now that I see it happening with the external reader, I am confused.  Why aren't we seeing Adobe helping with this or at least pointing us in the right direction?  I have been using Lightroom since version 1.
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Lance Levine

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I just did a test and only imported RAW (RAF) files and all imported ok using the Macbook Pro internal card reader.  The problem seems to be when you try to import raw and jpeg files (of the same image) on the same card.
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George

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Since the problem occurs with both the internal card reader as well as an external card reader, I would assume that the problem lies with the USB hub inside the computer. Note that if you import the files from a folder on the hard drive, both the raw and jpg files are imported properly. I have decided to only shoot RAW until someone hopefully finds a solution.
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George

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To complicate matters further;  I set up Lightroom on a different computer (Macbook Pro) and found to my disappointment that the same problems is occurring - some duplicate RAW files!  Again I used two different camera systems.  The only common link is the external hard drive to which the files are stored.
The external hard drive checks out fine.  I will try another hard drive and report back.
George
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George

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So I used a different external hard drive and sadly i was still getting some duplicate RAW files instead of a JPG file.  Having exhausted all peripherals and cameras and computers I can only conclude that in the process of importing "RAW plus JPG" files, Lightroom causes some of the JPG files to show up as duplicate RAW files.
I don't have a solution.
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Lance Levine

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George, Glad you are also doing some testing.  I am stumped at this point.  I also had my brother, who is a Mac and Windows consultant look at this issue.  We spent hours doing some testing and did not come up with any answers.  I think this is an Adobe issue.  The main question that I have is why more people are not bringing this up.  It's very disappointing that Adobe is not offering any help.  That is really poor customer service.
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exapplerep

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I haven't looked over all the posts. Does this issue happen on Windows machines or only Macs?
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George

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Lance; thanks for corroborating. Perhaps Adobe experts will catch this thread and look into the problem.  Maybe its a combined Mac-Lightroom issue.  Wonder if any Windows users have run into this.
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Lance Levine

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Time to update this situation.  I have done extensive testing with the help of my brother Barry, who is a Mac / Windows consultant and a Lightroom user.  If anyone needs to contact him his email is:  themacguy@themacguy.info

 Enough of the free advertising for him, now I want to provide a summary of the issue.  This issue is not limited to Fujifilm cameras but there have been complaints from Nikon, Canon, Olympus and other users.  The one thing that seems consistent is that it is coming from Mac users.  That may change as more people learn about this issue.

 Here’s what happens:

 Using Adobe Lightroom, when importing raw and jpeg files, from the same card, some jpeg files disappear during the import and they appear as a raw file with a -2 at the end of the name.  They also become a raw file.  So the jpeg file is gone from Lightroom and you end up with another raw file which is a duplicate.

 Trying to track this down became difficult because of inconsistency in results.  I think that I now have enough information to say that this is an Adobe Lightroom problem.  Whether an Apple update may have contributed is beyond my pay grade.  I’ll leave that to Adobe.

 I’ve got pages of notes and hours of testing. 

 It does not seem to matter whether you use a SDHC or the newer SDHX card, or different brands of SD cards or a GFX50S or an X-T2.  I experimented with images from both.

 When you open Lightroom and do the first import of that card, you get the problem of missing jpegs and duplicate raf files.  If you delete and remove the images that you just imported from Lightroom, and import the card again, while Lightroom is still running, all the files import ok.

 If you delete and remove the images and then quit Lightroom and then open Lightroom and import that were previously imported (and removed), you will get the same problem of the missing jpegs and duplicate raf files.

 It also appears that if you start Lightroom and import images from a card and experience the problem with the jpeg and raw files and then insert a new card with new images, and import those into Lightroom, you will get the same problems on the new import.

 Other tests were done using the internal Mac SD card reader, an external reader plugged into a USB port and copying and pasting files from the SD card to the Mac hard drive.  The same results were obtained.

 When looking at other Adobe forums, it seems that this problem has been around for at least one year.  I am hoping that the Adobe experts will use some of my results to figure out what is going on and get it corrected.

 A temporary work around could be to import your jpegs and raws to separate drives (assuming you have two cards in your camera).  Another could be to start the import until the preview is finished.  Then just select one file to import.  Then delete that file from Lightroom and reimport all the files on that card.  It seems that if Lightroom sees the images once, the second time will go ok.

 Let me know if you have questions or can provide more input.

ADOBE - PLEASE HELP.  
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exapplerep

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Copying the files (Finder-copy) from the SD Card to a folder on the Mac's hard drive and then importing those files into LR works fine. I think Lance may not have been 100% clear in that paragraph. (Hi from Barry!)
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Lance Levine

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I rechecked and found that I made an error in my analysis.  Copying files from a SD card to my Mac Hard Drive and then importing into Lightroom resulted in NO PROBLEMS.  Sorry for that wrong information.  This agrees with George and exapplerep.
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George

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Thank you Lance with clearly elucidating the problem when importing "RAW plus JPG" into Lightroom with a MAC.  I can corroborate all your findings except for one.

When I copy an SD card to a folder on my internal hard drive, and then import those files into Lightroom I consistently get both the RAW and the JPG images with no duplicates.  Now the SD card contains two folders; one called ALBM, and the other called DCIM.  It is the DCIM folder that contains the image files, and that is the folder one chooses to import photos into Lightroom.
However when you use a card reader, Lightroom will see both the ALBM and the DCIM folders.  I just wonder if this ALBM folder is causing the problem.  By the way the ALBM folder contains a *******.BIN file.

Let me know what you make of this;

George