Importing photos to Lightroom CC

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I can't import photos directly to Lightroom CC. I always get an error (see screen capture). The only way to get pictures in CC is to import them first in Classic, then adding them to a collection and finally synchronise with CC. Even when the photos are not imported in Classic, I cannot download them to CC. Permissions on all files are set to "Read and Write". What is going wrong? Thanks for any suggestion that would help.
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Roland Van Vaerenberg

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Posted 4 months ago

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Victoria Bampton - Lightroom Queen, Champion

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It does look like a folder permissions problem. In LR CC's Preferences > Local Storage, is your storage location set to the default or a custom location?
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Johan Elzenga, Champion

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The error is a bit confusing, because first it says that it can't create a directory (a folder) and then it talks about permissions for files. What it probably means is that it can't create a folder called '2018' due to permissions problems. Did you change the location where Lightroom CC stores images in 'Preferences - Local Storage'? If so, make sure that this folder has read & write permissions.
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Roland Van Vaerenberg

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Indeed, I changed the storage location for originals to an external hard drive. In preferences I changed that location to the original one and now I can import files directly to Lichtroom CC. However, I must reaffirm that the permissions of all files were set the right way. So I wonder why I can't use an external hard drive. In each case, thanks to Mrs Brampton and Mr. Elzenga for their fast reply.
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Roland Van Vaerenberg

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Dear Mr. Elzenga, enclosed you find the screenshot (by the way, I'm a fan of your books!)
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Johan Elzenga, Champion

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I notice this disk is defined as a shared folder. I would turn that off. Lightroom does not seem to like to write to shares.

Then click on the lock icon to unlock the permission settings, and then click on the wheel icon. Select the 'Apply to enclosed items' menu to make sure that not only the disk itself has Read & Write permissions, but also all the items on that disk.
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Roland Van Vaerenberg

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At first, the disk was not a shared folder but I set it that way hoping to resolve the problem. All permissions are the same for all  folders and subfolders, I even redownloaded Classic, clearing all the synchronised albums and started over again but it seems that nothing helps. In fact it is not a major problem because I use Classic most of time and just wanted CC for showing my pictures on the web, iPad,etc... I tried to import files on my iPad, MacbookPro and iMac but it nowhere works. I suppose that there might be a problem when using Classic and CC together. Thanks for your support!
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Johan Elzenga, Champion

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No, this has nothing to do with using Classic and CC together. The error is clear, it’s just a mystery why Lightroom CC can’t create that folder. Can you show a screenshot of the contents of the disk, where that ‘2018’ folder is?
(Edited)
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Roland Van Vaerenberg

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Here is the screenshot: