Lightroom CC for web: Importing photos is too slow

  • 1
  • Problem
  • Updated 1 month ago
  • (Edited)
Importing photos into Lightroom is TOO SLOW. I just had to wait over an hour to have 700 photos import. It has never been this way. It used to be super quick. This is a huge problem that needs to be fixed. I was all motivated to start editing and after waiting an hour it makes me want to pull my hair out!
Photo of Renee Camacho

Renee Camacho

  • 2 Posts
  • 0 Reply Likes
  • annoyed

Posted 1 month ago

  • 1
Photo of Alex Dixon

Alex Dixon, Company Admin

  • 56 Posts
  • 24 Reply Likes
Is this still happening for you Renee? Also, have you seen slowness on any other sites? 

We haven't seen anything to indicate slowness uploading on our end. Issues like this can be an indication of issues with our site, but they can also be caused by home network issues, as well as issues with your internet service provider.

If you're still seeing issues and they look related to us, can you provide the following info:

1. The file size of the photos you're uploading
2. The browser you're using
3. What your expected upload speed should be (e.g. by testing a site like http://www.speedtest.net )

Cheers,
Alex