Lightroom CC: Importing photos from iOS doesn't import HEIC but only JPG

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  • Updated 4 weeks ago
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I thought Lightroom CC can handle HEIC files, but when I try to import some of my pictures on the iPhone, it automatically converts to JPG even if I have my iOS settings set to take pictures at high efficiency (meaning it's supposed to take pictures in HEIC, not JPG) and the Photos app set to "Keep Originals" (meaning it's supposed to export those HEIC as is). But even with that, the only way to have HEIC files in Lightroom CC for me is to use the Desktop app instead, or taking the picture directly from within Lightroom CC on iOS (on Depth Capture mode, Technical Preview)... I thought Lightroom CC can handle HEIC, so why not importing them as is ??
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sgrienen

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  • angry

Posted 1 month ago

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Rikk Flohr, Official Rep

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sgreinen - can you tap on the Gear Icon and go go About Lightroom  and verify the version number you are using on your device?
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sgrienen

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v. 4.0.0 E605D9
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Rikk Flohr, Official Rep

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How are you importing, via the Add Photos menu or are you syncing your Heic files to the cloud and then back own to Lightroom CC?
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sgrienen

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I'm taking pictures with the regular Camera iOS app, then importing them in Lightroom CC on iOS as well... apparently, as said in the post below, it's only happening on Portrait photos, which is totally stupid, knowing the fact that these kind of pictures contain depth information as well, opposed to classical JPG which won't probably contain additional information.
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Rick Williams

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Are your photos taken in portrait mode by and chance? Photos will send out those as a JPEG.
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sgrienen

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Yes, haven't noticed it yet. Why !?
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Rick Williams

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It renders out a jpeg using the depth data so your exported photo looks like what you see on your screen. I believe if it just sent out the HEIC file Lightroom wouldn’t know how to utilize the depth data and you would loose the effect. That’s how I understood it atleast.
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Johan Elzenga, Champion

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I have seen some evidence that there may be a display bug, where Lightroom reports the file as being a JPEG, but in reality it is a HEIC. That is proven by the fact that this 'JPEG' has depth mask data.

See message 10 of this thread: https://forums.adobe.com/thread/2559064
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jmantn

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The downside is importing a Portrait mode photo from Photos to Lightroom mobile (depth Mask is there in Mobile) when it finally since to Lightroom Classic the depth mask isn't there on desktop.  

So I can still do depth mask adjustment on Lightroom mobile but not on the same creative cloud synced image on Lightroom classic.