Importing Media 'Importer reported a generic error'

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  • Updated 8 months ago
This problem is for PC with Adobe Premiere Elements 15. I am in the beginning stages of making a new video and I was importing all of my movie files of all different file types. It came back with the extremely descriptive error of 'the importer reported a generic error' and gives me a list of the files that cannot be imported. It is a random bunch of files and I can't find a connection with them to solve why they won't import. I have tried changing the file type, making a copy of the file and trying the duplicate, and updating and restarting my APE. I have also tried opening a new project and importing the specific files that won't work. Keep in mind, I am not a super technical person, but I can follow step by step instructions to solve a problem. I also would prefer not to download any applications.
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Justin Vandermey

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  • frustrated.

Posted 1 year ago

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Photo of Eduardo Osorio

Eduardo Osorio

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Have you received an answer to this question? I am having the same issue.
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Keda Dye LLC

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me too :(
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Serena Newman

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I am having the same issue and can not get an answer