Lightroom: Support for importing Live Photos (iOS 9, iPhone 6s)

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  • Idea
  • Updated 1 day ago
  • Planned
  • (Edited)
Just got iphone 6s. One new feature is "Live Photos" which while taking a still picture also takes a 3 sec movie. When imported into Apple's Photos app each Live photo becomes 2 files, a movie file and a normal picture file that can be edited. In lightroom the imported Live photo file is only a movie file, which can"t be edited. Can this be changed in a future update so that importing also gives a normal still picture file and a movie file?
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stanley Streicher

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Posted 3 years ago

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markinho

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Dear Adobe,
You do not listen to your customers wishes and you do not fix what is broken. I am not going so subscribe anytime soon, well, never, I am already gone.
Dear developers, good luck, I am sure you are good hearted.
Regards.
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Mark L

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Okay so after talking to support and being told that the green blob issue has been finally solved in Lightroom Classic CC, I took the plunge and upgraded to the subscription plan.  Unfortunately, this information was incorrect - the green blobs are all still there!!  This was my sole reason for upgrading - Classic CC 7.1 doesn't seem to offer much compared to LR6.14, so now this never-ending defect still has not been resolved, and I'll need to contact support in the morning to get the subscription refunded.  Can someone from Adobe please actually give us some clue as to when this ridiculous defect is going to be finally resolved??
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Mark L

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After repeatedly upgrading my catalog from LR6 to LR7, *most* of the green blobs have disappeared, leaving a handful of stubborn ones that just refuse to budge. I tried exporting and reimporting, which is what actually seemed to be the breakthrough in getting it to work during the repeated upgrades, but even that doesn't work.  LivePhoto plays just fine in Finder, but stays green inside LR.
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Sunil Bhaskaran, Official Rep

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Mark,
We need the Live photo you are using.
I am contacting you offline.

Thanks,
Sunil
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Mark L

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Thanks Sunil - received.  Will reply to you there.
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Rick Williams

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This reply was created from a merged topic originally titled Apple Live Photo support.

I'd love to see support added for live photos.  They really are a fantastic feature for pictures.  Especially if you have young kids.  Google Photos supports them, so it seems to not be locked down to Apple being able to support them only.
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Patrick Beranek

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This reply was created from a merged topic originally titled Lightroom Classic: Real support for Apple Live Photos (Highly demanded Feature Re....

Hi there,

since more than three years now, there is this great photo feature called "Live Photos" on Apple's mobile devices. But there is still no real support for Live Photos in Lightroom since then. That's a little bit weird because Lightroom claims to support nearly all common camera models with frequent camera updates still lacks support of Live Photos.

The problem is, it's not enough to just import the still image and the corresponding movie file so that in the end there two separated files which I never can't export back to the Apple photos app as an original Live Photo. The only solution is to support Live Photos in the same way they are working on an iOS device like iPhone or iPad.

What is the reason for the lack of support? Is it a legal problem. Are there unacceptable restrictions or  from Apple? What else? Because I really would like to go back fully to Adobe Lightroom but can't right now as I'm using Live Photo very often. You'll love it too especially when you have kids or a lot of action shots.

 

I asked google, the adobe support hotline, the german forum but no one was close enough to the Lightroom developer team to give a qualified answer. And if the answer is that not enough professionals are interested in this feature, I don't care as long as somebody qualified could give me a final explanation why it's not supported or if there will be a 1 percent chance it ever will be. And with qualified I mean somebody working at the Adobe Lightroom team.

 

Please excuse my english but I'm no native english speaker and this topic is a very emotional one because I really love Lightroom but it almost got useless for me because of the lack of real support for Apple Live Photos. And as long as I want to work with an all-in-one solution – to not double my amount of work – I have to stick with the very unprofessional Apple Photos app. : (

 

So, please Adobe, c'mon! Reach out to your (paying) supporters! Make an official statement! Pleeeeeease!!!

 

Patrick
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Patrick Beranek

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I'm not sure if it was a good idea to merge my request with this topic. First of all it is too important for me to get lost anywhere in this conversation and more importantly the topic creator here is talking about separated files which I explicitly described is not what I expect from a full working iOS Live Photo support. So, dear topic merger, did you read my whole post after all?? I don't think so. : (
So could you please dis-merge or at least point some of the requested qualified Adobe Lightroom developers in this direction to reply to this post?
(Edited)
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Casey Kanode

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I'm on Lightroom 2015.12 Build 1125239 and I'm still getting green blobs in place of my Live Photos. Is there a fix coming at all for this?