Lightroom Classic: Importing Live Photo results in wrong timestamp

  • 1
  • Problem
  • Updated 1 month ago
  • Solved
  • (Edited)
when importing a live photo from an iPhone, the image and the movie get Date Created times that are 1 hour apart. 
Background:
Since Lightroom doesn't fully support Live Photos, it imports them as a still image and a separate movie file. 
I would have expected the file system creation date for both of these files to be exactly the same (ok, maybe the movie can be 1 second earlier than the still image). 
Here is an example:

Live photo was taken at July 21, 2018, 2:33PM.

When I import this into LR, I get a still photo that has this July 21, 2:33PM time stamp for its creation date. I also get a mov file that has a creation date of: July 21, 2018, 3:33PM. 

This is clearly a bug since they were both taken at exactly the same time.
Photo of Greg Veres

Greg Veres

  • 4 Posts
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  • frustrated because import needs to work flawlessly for me to trust the product. The imported files are extremely important and the dates are the best way to keep things organized.

Posted 2 months ago

  • 1
Photo of Rikk Flohr

Rikk Flohr, Official Rep

  • 3833 Posts
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Official Response
Lightroom Classic CC 7.5 was released today and should address this issue.  If you don’t see the update in your Creative Cloud App, hit the [Ctrl/Cmd]+ [Alt/Opt]+[R] to force a refresh. 

Give the new version a try and let us know if it solves the issue.