Importing Issue

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  • Updated 2 years ago

Imported photos from my Nikon D7000 into LR 3 with no issues, but when I tried to import photos from a Canon 100 it tells me "Preview unavailable for this file- IMG-9502 CR2". My file reads Local Disk (C:) SD (E:) DCIM/100canon...what am I doing wrong?

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anne robertson

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Posted 2 years ago

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Robert Cullen

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A Canon Powershot s100 needs v3.6 for raw file CR2 compatability.
Do you have v3.3?  (3.3 is needed for D7000)
Upgrade to free v3.6 or pay for a later version.
http://blogs.adobe.com/lightroomjournal/2013/06/keeping-lightroom-up-to-date.html#lrcc2015
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anne robertson

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Thankyou for replying Robert, and I do have v3.6 64-bit. Maybe I just should upgrade to Lightroom 6, do you know if it is compatable with windows 7?
(Edited)