This conversation has been merged. Please reference the main conversation: Photoshop: Scanner driver problems in Photoshop CC and CC2014 on MacOS
A scanner is connected: EPSON PERFECION V700 Photo
When importing from the scanner, it works the first time.
After saving the first scan, I click import to scan a second image.
Then Photoshop won't generate an over view for the scanner, I can not scan more then once. In order the do a second scan I must restart PS every time.
I have tried calling customer support, they recommended I update PS.
I also updated the scanner for this iMac.
Do you have any advice?
This system is fundamentally important to our business which has come to a halt because of incapability to scan.