Lightroom Classic: Can't import videos

  • 3
  • Problem
  • Updated 1 week ago
  • Acknowledged
  • (Edited)
Hey guys,

I know that this has been written about 1000 times (most of them years old) in this and in other forums, but I cannot import video files into the catalog.
Windows 10-64bit, LR 9.1 Build 201911291132

I tried: uninstall, purge video cache (both from the settings an in lightroom), switched off all kinds of acceleration, setup a new catalog, uninstalled quicktime, reinstalled quicktime, uninstalled VLC, and everything else I found on the web - with zero impact.

Any further ideas? Thanks for any helpful tips...

Cheers,
B.
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sb v3

  • 17 Posts
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Posted 2 months ago

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Photo of Sumeet Choudhury

Sumeet Choudhury, Employee

  • 55 Posts
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Official Response
Hi sbv,

Thanks for the patience. It sure seems to be an issue. Thanks for reporting.
We have logged a bug for the same.