PREMIERE ELEMENTS 14.1 - Import portrait mp4 file fails on Windows 10

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  • Updated 3 years ago
  • (Edited)
I've taken videos in portrait mode with my Lumia 950, that saves it as mp4 file. Now I wanted to work with the file in Premiere Elements 14.1 (on Windows 10) but it does not let me import the file. Any idea why?
Quicktime is installed!
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Marc Kaulisch

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Posted 3 years ago

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Marc Kaulisch

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maybe to add: Now after I reinstalled Quicktime with version 7.78. I can import the files that are 4K 24fps but Premiere elements only presents them as green. So the whole video is a sea of green... I can rotate the video then but I rotate green - very silly...