Import ORF Olympus OMD E-M5II not view thumbnails

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  • Updated 11 months ago
In windows import images not view thumbnails. I have MacOs Sierra version 10.12.6. 
Versión de Lightroom: CC 2015.12 [ 1125239 ]

Licencia: Creative Cloud

Sistema operativo: Mac OS 10

Versión: 10.12 [6]

Arquitectura de la aplicación: x64

Cantidad de procesadores lógicos: 2

Velocidad del procesador: 3,0 GHz

Memoria incorporada: 16.384,0 MB

Memoria real disponible para Lightroom: 16.384,0 MB

Memoria real usada por Lightroom: 627,0 MB (3,8%)

Memoria virtual usada por Lightroom: 1.453,1 MB

Tamaño de memoria de caché: 57,4MB / 3.864,7MB (1,5%)

Número máximo de subprocesos que usa Camera Raw: 2

Optimización de SIMD de Raw de cámara: SSE2

Memoria virtual de Camera Raw: 27MB / 8191MB (0%)

Pantallas: 1) 1920x1080

 

 

Información de procesador gráfico: 

ATI Radeon HD 4670 OpenGL Engine

 

 

Check OpenGL support: Passed

Vendor: ATI Technologies Inc.

Version: 3.3 ATI-10.2.37

Renderer: ATI Radeon HD 4670 OpenGL Engine

LanguageVersion: 3.30


Attach Imag


e

Link to image of example

https://www.dropbox.com/s/fihbt3adzfteobe/P8170013.ORF?dl=0

Photo of xavier a

xavier a

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Posted 11 months ago

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Photo of John R. Ellis

John R. Ellis, Champion

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In the original problem report: https://forums.adobe.com/thread/2373310 , I wrote:

Curiously, my LR CC 2015.12, on both OS X 10.12.6 and Windows 10, show the sample file's thumbnail correctly in the Import window.

OS X Preview and Adobe Bridge are both able to preview the file (reading the embedded preview).  And the ExifTool utility is able to extract the embedded preview and doesn't show anything out of normal in the file's structure.

So the issue may be caused by something particular to your configuration.  I have just two (weak) suggestions:

- Try completely uninstalling and reinstalling LR. That infrequently addresses strange issues.

- Submit a bug report to the official Adobe feedback forum, where Adobe wants all bugs to be reported: Photoshop Lightroom | Photoshop Family Customer Community (Adobe product developers read everything there but are rarely seen in this forum.) Be sure to include the output from Help > System Info, the link to the sample file, and a screenshot of the Import window.

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xavier a

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