Import not possible for large amounts of photos

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  • Updated 3 years ago
Today I tried to import a larger amount of photos (exactly 3392 42MP RAW's) but Lightrom 6.10.1 is not able to handle that. The program does no longer respond and has to be terminated. I re-tried several times; but each time the same problem: Lightroom cannot handle that situation. I then tried with smaller amounts (like 500 photos) which could be imported correctly. I then had to copy several smaller portions (with about 500 photos) into my folder and do a synchronize (this worked fine).
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Andreas Peters

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Posted 3 years ago

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Victoria Bampton - Lightroom Queen, Champion

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Where are you importing from? Card reader? Camera? Phone? Hard drive?

How far did it get before it failed?

And which OS?
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Subi Pete

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Yes, I think I have the same problem. Tried to import about 1900 photos from my wife's iPhone and seems to hang up through the process. Not all images are previewed and the progress bar stalls about 70%. Left for about an hour and no progress. Did exactly the same with my iPhone and all 200 or so photos imported perfectly. Same IOS on both devices. Seems to be volume related.
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Todd Shaner, Champion

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I just experienced the same issue while trying to import 946 Canon  PowerShot G9 X Mark II CR2 raw files and 10  MP4 video files shot with the same camera (~30 GB). LR CC 2015.10.1 hung after 514 files had been imported and I had to manually close-out the LR app window. I'm on Windows 7 with 12GB memory, 875 GB of free space on the image file HDD, and 107 GB of free space on the system SSD. I'm using a Kingston FCR-HS3 USB 3.0 card reader with a SanDisk Extreme 32GB SDHC Class 10 UHS-1 memory card.

I manually copied the remaining files to the HDD folder using Windows Explorer and then Imported them into LR with no further issues. The Import module was set for Build Standard Previews, one Keyword (Italy), and Organize Into one folder (2017_06_29).
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Todd Shaner, Champion

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After talking with Adobe Engineering I retested the SD card with 946 image files using a new LR catalog. The LR Import hung at the same file number, which seemed suspicious. I next used Windows Explorer Copy & Paste to try and copy the SD card files manually to a new folder on the local hard drive. Windows Explorer also hung at the same file number and had to be manually closed using Task Manger> End Task. The file in question that causes the hang did transfer successfully and imported and opened normally inside LR. I was also able to import the remaining files on the card with no issues. So in my case it appears the issue is due to a faulty controller in the SD memory card and not a LR issue or corrupted image files.