Lightroom Classic: Import not working

  • 2
  • Problem
  • Updated 8 months ago
  • (Edited)
I cannot import into Lightroom classic. it worked yesterday and today it hangs. I then cancel the import and get an error screen.  Has anybody else had this error (23) and if so have you managed to fix the problem. A restart has not helped 
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Guy

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  • frustrated

Posted 9 months ago

  • 2
Photo of Victoria Bampton - Lightroom Queen

Victoria Bampton - Lightroom Queen, Champion

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That looks like a folder permissions problem. Can I get you to try setting the destination folder to the desktop or another drive please?
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Guy

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Sorted thanks.. Don't know why I couldn't get the import done to start with but seems ok again now.. 
Thank you for your much appreciated help. Im our you have so much on at the moment ; )
Photo of Victoria Bampton - Lightroom Queen

Victoria Bampton - Lightroom Queen, Champion

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You're very welcome! I'd guess it just forgot the last import location, and therefore wouldn't let you import to the Users location you selected. I'm glad it was an easy fix. Let me know if get stuck moving yesterday's import back to the right place - it's just a case of picking up October 21 and dropping it on the 2017 folder further up the list.
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Gary Rowe

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Victoria, You're everywhere helping people, it's amazing, thank you; however, to me this just highlights how bad Adobe is and how little they care about us.
They've come out with so much change and so many bugs that they should be all over this forum, but instead it's you, a customer, doing what they should be doing.
(Well, of course, they should also have done a better job at testing, but we already know how bad they are about that with Lightroom...)
Photo of Victoria Bampton - Lightroom Queen

Victoria Bampton - Lightroom Queen, Champion

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Happy to help Gary. Yeah, I think they should have known they'd need some staff around!!
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Lilian Lingwood

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I am having the same problem as everybody else with Lightroom classic. Can't import it just hangs then crashes. Photoshop 2018 won't open at all it just hangs. This is driving me crazy. Please help.