ELEMENTS 13 Import Fail

  • 1
  • Question
  • Updated 3 years ago
  • (Edited)
Why would Photoshop elements 13 say that import failed to pictures that have not been downloaded to the program yet? This just started it was working fine before. I have a Windows 7 computer.
Photo of Ellie Bregant

Ellie Bregant

  • 2 Posts
  • 0 Reply Likes
  • frustrated

Posted 3 years ago

  • 1
Photo of Anwesha

Anwesha, Employee

  • 72 Posts
  • 7 Reply Likes
Ellie,

Are you trying many files at once or small number of files.
The case might be that import is failing for some specific file. 

Thanks,
Anwesha
Photo of Ellie Bregant

Ellie Bregant

  • 2 Posts
  • 0 Reply Likes
Hi Anwesha! I have tried the full amount of pictures (71) and it down in small pairs like 2s or 3s and I get the same result. "Import Fail"

This started when I did an upgrade for Raw files that Photoshop said I should do. It come up on my screen when I was editing them and I just got another one today but din't update it because I thought it would make it worse. Would that have anything to do with it?