Import Bug in Lightroom (V6.8 Camera Raw 9.8) and wrong error message "could not be read or the destination folder is not writeable"

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  • Updated 2 years ago
  • (Edited)
This is a bug that can be reproduced in Lightroom V6.8 with Camera Raw 9.8 on Windows 10 Home related to the famous error message after a failed import "...could not be read or the destination folder is not writeable".
For starters, the source CAN BE READ (it's an SD card, checked as OK with various tools), and the destination folder IS WRITEABLE. I checked this several times and done some tests which confirm that the Lightroom error message is wrong and misleading.

I have repeated the same import process and it repeatedly fails to import some images and/or videos.
Reading and copying files manually from the source to any directory is not a problem, but Lightroom fails to copy all the files.

When repeating the same import (same settings and directory), it occasionally happens that Lightroom manages to copy one or more files than during the previous attempts, but there are very regularly still a few files that still not being imported. Very frustrating and unreliable!

I also tried to copy into another target directory - same result: missing files that could not be imported.
Any advice for workarounds or any comments from the Adobe team?


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Robert Buhrke

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  • frustrated

Posted 2 years ago

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Victoria Bampton - Lightroom Queen, Champion

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Just to confirm... second copy wasn't checked in the File Handling panel?
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Robert Buhrke

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I confirm that second copy wasn't checked in the File Handling panel.
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Ronald Byram

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Are you able to copy the Files external to LR and then import them from that location? or how about copy to a folder structure where you keep all your pictures then do a File sync?  example I keep my pictures in a folder tree E:/photographs/#2017/2017-12-25-Christmas and all Christmas pictures for that day are in that sub folder then tell LR to do a "Sync Folder".  Also have you formatted card in the past? If so how many times? Is it always the same source card?
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Robert Buhrke

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Thank you Ronald, good points!
I did copy the files external to LR (another directory on the local hard drive), and yes LR did occasionally import all of the files, however NOT on the first attempt. It took 2-8 attempts with the same settings and directories until LR "got it". Since nothing changed, it's surprising that LR struggles with something that simple.

The sync folder seems to work, and I use it every now and then. For the main job of ingesting new images (from SD card or another directory), LR does handle the automatic creation of folders well (I use by date as well, e.g. YYYY-MM-DD), but unfortunately not all the images are copied.

And yes, I did format the SD card several times in recent times, and depending on the work and duration of the trip I use 4-6 different (new, and all well tested) SD cards.
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Just Shot Me

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LR chokes on importing when there are video file on the card. Manually move the vid file from the card to a folder and then try importing.
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Robert Buhrke

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Thanks for the tip. I am hoping that Adobe will fix this very soon since it's a problem for many customers.