Photoshop: Images look pixelated in Photoshop, but look great in Bridge and my photo viewer.

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  • Updated 4 years ago
  • (Edited)
my images look pixelated in photoshop, but look great in bridge and my photo viewer.

i read the conversation on how to fix this (http://feedback.photoshop.com/photosh...), but none of these solutions work. i am already at 16 bit, my cache level is already at 4, my drivers are up to date, and i dont have a "GPU" option in preferences>performance. i also cannot UN-tick view>show>pixel grid, because it doesn't exsist.

i am using win 8.1 64 bit, and photoshop cc

i posted to that conversation, but i dont know if i will get a reply since it is solved.
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Jessica Bundy

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Posted 4 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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It may help if we could see your Photoshop System Info. Directions for sharing your system info from Photoshop:

http://feedback.photoshop.com/photosh...
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Because your graphics card is disabled I would suspect your video card is having trouble. Either the card isn't supported, or the driver you're using is out of date.

Determine what video card you have and go *directly to the manufacturers website (nVidia or ATI/AMD)* and download the latest driver: http://blogs.adobe.com/crawlspace/201...
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Jessica Bundy

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Well after trying to install new driver software for my video card, I am thinking that it is not supported on Windows 8 :( which is fine, because I don't like Windows 8 anyways, and I am going to go back to Windows 7! Then hopefully by the time Windows 10 comes out I can afford a new graphics card haha! I will reinstall Win7 and if I am still having problems, I will come back here.

I was trying to install the AMD catalyst software for win 8.1, and I received "system thread exception not handled" message. So I am guessing that my graphics card is just too out of date?