Image disappears when unlocking a layer in Photoshop CS6. Thumbnail preview remains.

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  • Updated 6 years ago
Encountering a small but very problematic bug in Photoshop. When unlocking a layer and confirming, the image disappears. The thumbnail is still on the layer preview but the main image (and channels have disappeared). Original image here http://Olo.so/eE4Ot. Can anyone else recreate?
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Tom Kolodotschko

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Posted 6 years ago

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Chris Cox

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Have you installed the 13.0.1 update?

And have you updated your video card driver from the GPU maker's website recently?
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Tom Kolodotschko

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Yes, all up to date. I am using a Macbook Air so should be pretty standardised/ tested for.

Just to note, unlocking layers does work on most of my images, just not from my camera (I can not tell whether this is purely CS6 or just a recent upgrade). I use an EOS 400D and these were just auto shots. They aren't corrupted at all, just causing issues in PS.

Thanks for your replay!

Tom
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Chris Cox

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Try turning off the GPU features in Photoshop's preferences, then relaunch and see if the problem goes away.