Image ok in navigator thumbnail but comes up as a blank layer unless I convert it to CMYK?

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  • Updated 3 years ago
Why do I see the thumbnail of the image I'm opening in Photoshop but I need to change the image profile to CMYK instead of RGB in order to actually see it in Photoshop?
Photo of Melanie Poudroux

Melanie Poudroux

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Posted 3 years ago

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Photo of Chris Cox

Chris Cox

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Which version of Photoshop are you using? Have you installed all the updates?

Are you talking about the navigator palette, or the actual image window?

And it would be much easier to see if you took a screenshot instead of photographing the display.