Image is not a duplicate but Revel is telling me it is.

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  • Updated 5 years ago
Archived and Closed

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I have a batch of photo's that are definitely not in Revel (not in the unknown date area or in the date I would expect it to be). When I try to upload it recognizes it as a duplicate. It is not a duplicate, can I override that message?
This seems to be some images from a particular iPhone, this is causing some concern because there is some trust when uploading that you are loading the right images up. If there are some "dups" that are not dups then I am potentially losing images as I delete them from the iPhone.
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Peter Smith

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  • frustrated

Posted 5 years ago

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Peter Baust, Official Rep

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Looking into potential causes for this.  Will contact you via email.


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