Image and text missing on book uploaded from Lightroom Classic to Blurb

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  • Problem
  • Updated 7 months ago
I completed a book in Lightroom Classic (v8.4.1) and sent the book to Blurb. When the book was delivered, one image and one photo text (on another page) were missing. I have never seen this in over 20 photo books I have produced using Blurb and Lightroom.

After the book was returned yesterday, I re-opened the book in Lightroom and saw the text and image as I had expected. When I exported this to a PDF locally, the text problem persisted but the image was there in the PDF. I also tried re-exporting the the book to Blurb. This time when I previewed the book, the image was there but not the text. Today, the PDF contains both the text and the image so it appears to be some sort of transient issue. However, having already paid out for one copy of the book, I am not inclined to pay again - I would rather print out the missing image and paste it in.

I have just had a fairly unsatisfactory conversation with the Adobe help facility. I do not think they will take this seriously, and their immediate response was to blame Blurb. It looks like from now on, I will have to proof check the preview on my Blurb account before ordering a book. However, the fact that I could at least partially reproduce this in an exported PDF suggests to me that this is an issue with Lightroom.

I am an active member of my local photographic society and I have always championed Lightroom and recommended it to my fellow society members. I have also helped run workshops for members new to Lightroom. However, this has left a bit of a sour taste and I am not sure I can be so enthusiastic in recommending Lightroom in future.

Has anyone else seen anything like this?  
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Robert Steemson

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  • Rather upset

Posted 9 months ago

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Photo of Cris Serrano Rueda

Cris Serrano Rueda

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Hello, my name is Cristina. I had the same problem but with pages full of photos being missing. WHAT A NIGHTMARE! Did you find a resolution? Thanks
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Rikk Flohr, Official Rep

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Please go to Help>System ... and get us your installed Lightroom Version Number. 

Thank you.