Missed emails about move to Revel - can I still recover my photos?

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  • Updated 5 years ago
  • (Edited)
I did NOT receive any e-mails ~ perhaps because I changed from "windlace@comcast.n" to "windlace@att.net" ~ though I thought I kept everything updated at the same time I kept up-grading my Photoshop Elements program ~ the last time being Elements 10. I just kept happily using the wonderful new features, and loading more and more pictures into Elements 10 ~ moderately editing, and saving for future printed use.

Suddenly, Elements stopped opening for me; finally, I noticed on the program introductory page that I had to look in something called "Revel." Well, I looked in there and found "Betsy's Library." Much to my dismay, it contains only about one quarter of the pictures I had stored in there ~ Pictures that I treasure, and can't imagine not being able to retrieve.

I will be 77 years old next March, and am good health, but am sure it will take many years longer than I have left to retrieve my pictures...and, yes, they were ALL saved as .jpgs. My only prayer is that my independent back-up disk ~ for pictures only ~ has saved what you have apparently trashed.

Is there ANY WAY you can help me regain my FULL library?
Photo of Betsy Michaud

Betsy Michaud

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  • frustrated , angry, and so disappointed that I spent so much on Elements Updates, only to have my work lost!!!

Posted 5 years ago

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