Lightroom: Crashing using the library and development modules

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  • Updated 7 years ago
  • (Edited)
i BEEN USING LIGHTROOM 3 WITH NO PROBLEMS (VERY PLEASED),IVE RECENTLY DOWNLOADED LR.4 TRIAL VERSION ONLY TO HAVE IT CRASH ON ME WITH NO RYME OR REASON TO WHY OR WHEN? DO YOU THINK THIS IS AN INSTALATION ISSUE? Im working in Windows 7 with an i7 processor 10 gigs of ram an upgrated nivedia graphics card etc.on a brand new computer. Any suggestions as to why this is happening? Thanx.
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william schaefer

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  • frustrated

Posted 7 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Do you have any 3rd party add ons/plug-ins installed?
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william schaefer

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None,this is a brand new machine, the only programs installed are LR.3 and the trial version LR4
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william schaefer

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I've expepienced the crashes in the develope module and library during simple tasks like scrolling pics or exiting a particular task etc. no rhym or reason. It just stops working ( This program has stopped working and windows has shut it down) or something like that?
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william schaefer

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Do you think it could be a microsoft camera codec pack (used to read raw files) ?
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jdv, Champion

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See if you can get a crash log. See: http://www.resplendence.com/whocrashed
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william schaefer

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Thanx for the link John but this would be my last choice of a fix for a couple of reasons first and foremost its half the cost of the lightroom upgrade that I should not have issues with to begin with. Second is a personal preferance in that I believe more often than not these programs can cause more problems than there worth and half the time they can't find the fix anyway. Since this is just a hobby for me at this time with the exception of taking some professional grade photo's for close friends and family, I would just continue to use LR 3 and call it a day even though I love some of the new features on LR 4. Oh well I'll sort it out or just keep my money until LR 5. Besides maybe it's just me but there seems to be an awfull lot of issues with this version.....Thanx