Lightroom 5: I'm unable to print 13x19 custom package to my Canon printer.

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  • Updated 2 years ago
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I've created a custom package in LR5 but I'm unable to get it to print to my Canon Pro-100 in 13x19.  It only prints as 8x10 from LR.
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Ken Forinash

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Posted 2 years ago

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Joel Leslie

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It does print 13x19 on the Pro-100.  Take a look at ALL the Printer Page Setup and Printer Setup screens...the page information and other setup parameters occur in more than one place.
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Ken Forinash

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Thanks, Joel.  I actually found a work-around for the issue just after I posted the query.  I have to print the custom package to a jpeg file then reimport it to my library. After that I can send it to the printer through the Canon's Print Studio Pro, and it prints just fine.
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Rikk Flohr, Champion

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You still have a setting wrong. That work-around will give you a reduction in print quality. We should get you set properly so you can get the best prints possible.

You don't mention your OS. It would be good if you could give us that. You have to tell both the print driver and Lightroom what your paper size is. I am guessing you've told Lightroom but not the print driver. Once we know your OS version, we can walk you through the settings.
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Ken Forinash

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I'm using OS X.  Interestingly enough, when I first got the printer, regardless of the settings, it wouldn't print 13X19 until I installed Print Studio Pro.