I'm having trouble getting Add-on's to show up and work on Photoshop CC. What am I doing wrong?Thanks!

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  • Updated 2 years ago
I've gone to Trouble Shooting multiple times and can't get Photo Collages Bundle and Reflections in Photoshop to work on Photoshop CC.
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Logan Pierson

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Posted 2 years ago

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Chris Cox

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Did you unpack them and put them in the extensions folder for Photoshop?
Did you put them in the right version of Photoshop? (not confusing CC with CC 2014 and CC 2015)
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Logan Pierson

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Hi Chris,
Thank You for your answer. I saved them on the Desktop and then saved them in another folder in Documents. I believed I attempted to unpack them, but not sure if successful. It kept showing that there was no file with that name.
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Logan Pierson

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Also, I have Photoshop CC 2015. Is this where I'm going wrong? I purchased another Add-On that downloaded successfully.
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Chris Cox

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Most come as .zxp files, which you have to unpack with Adobe Extension Manager, or change the extension to .zip and unzip.

Yes, one way or another the unpacked files have to go into the Photoshop folder, or Photoshop will have no idea that they exist.