Illustrator CC2017 Goes Unresponsive when I try to open any recent files

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  • Updated 2 years ago
A couple of months now Illustrator has been slowing down severely on me.  I took my iMac (new last July) in and the techs could find nothing wrong.  No malware.  No plug-ins.  Since I got it back from the shop it isn't any better.  Any time I try to open a graphic, it goes unresponsive and I have to force quit.

I have uninstalled and reinstalled.  I have changed the operating system from El Capitan to Sierra.  Nothing.

I tried removing the opm file from OOBE in the user's library, Application Support, Adobe file.  No change.

One person suggested going back to Java 6.  Any clue? 

I've got work to do!  Help!
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  • anxious

Posted 2 years ago

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Mai Pina

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Feel your pain. Regret my recent upgrade illustrator cc 2017. Verrrry slow, crashes without backing file. Can barely work on my desktop. ugh!!! its been a while and no improvement released yet on Adobe Cloud. This new version has some ok feature updates but i feel is a step backward. Help!!