Premiere Elements: Ignores Custom Images in Menu Templates

  • 10
  • Problem
  • Updated 4 years ago
  • Acknowledged
  • (Edited)
Premiere Elements menu templates don't all accept custom images. Many seem to and even work in Review, but them won't render to the finished disc or disc folder. This is very disconcerting after a significant editing effort.
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J Otto

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  • disappointed and frustrated

Posted 7 years ago

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massassi.order

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I have the same problem. What is the use of a custom image for the background, if it does not render in the DVD.

J.
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J Otto

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I went back through earlier threads on this and found that another user had posted a simple workaround for the problem. Add audio (such as a .wav file) to the menus where you want your custom image (the audio can be silent - Premiere just "wants" a file name). I have now done several burns of both DVD and Blu-ray versions and all work as expected with my substituted images. I was using "Dream" as my starting HD template.

Jeff
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Jan de Vries

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That is a greath workaround.

But if you return to the Disc Menus after burning, to make changes to the menu, the background is gone again.

This seem to me a very simple software bug to fix, which would make most user happy.

Thanks for the workaround

J.
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Will Robin

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Uploaded a custom image (jpg) to be my background on the main menu and screen selection screens. When I'm in premier and use preview, the image shows fine. When I burn a DVD, the image is not used. Rather, the default theme is used.

I'd also like my money back on the DVD blanks I've wasted given Adobe knew about this for a year.

This reply was created from a merged topic originally titled
Photoshop Elements: Menu background image does not appear when burning DVD.
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J-Luc Barraud

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Even if I change the background image of the last page (5th) of the DVD menu, PrEl keeps the one of the model. The preview is correct but the DVD export is always wrong.

This is annoying !

This reply was created from a merged topic originally titled
Premiere Elements: Can't change background image of 5th DVD menu (PRE9).
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Jared Myers

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When I try to insert a picture/video into a customizable DVD menu in Premiere Elements 9, it doesn't show up on the burned DVD menu. I have tried this several times and 1 out of 6 times did the picture actually show up. I read in an Adobe forum that other people were having trouble too.

http://forums.adobe.com/message/3256833

Thank you!

This reply was created from a merged topic originally titled
PE9 DVD Menu background.
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William Schneider

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I am reporting a bug with Premiere Elements. When I substitute an image in the menu background, the image does not appear in the burned DVD. From my reading in the forum it appears that this is a bug.

This reply was created from a merged topic originally titled
Premiere Elements: menu background bug.
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Brett N, Official Rep

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It is mentioned that not all of the menus behave this way. Which ones is this effecting?
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William Schneider

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The menu affected in my case is the generic menu from PE4 that I moved to PE9. I used the generic menu template without problem with PE4 but when I upgraded to PE9 there was no generic menu. So I copied the generic menu from the program file of PE4 into the program file of PE9.
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Brett N, Official Rep

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I'm afraid that isn't a supported workflow, it isn't anything we test for. We wouldn't recommend doing something like this. Unexpected behavior is par for this course of action.

Do you see the same behavior when using one of the templates that comes with this version?
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Michelle Nelson

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Adobe Premiere Elements 9 is still having the same issues. The Outdoor Wedding menu will not save formatting changes (size and position of objects). Furthermore, it acts like it saves changes but once you burn or re-enter the program it reverts to the pre-formatted changes. I spent nearly 1.5 hours on the phone with Adobe and there is no solution. I previously tried adding audio to the object (slideshow) and it doesn't save. Spending months trying to figure this issue out has proven a complete waste of time. 3 phone representatives advised that they only way to fix issue would be to upgrade to Adobe Premiere Elements 12 which is $99. They're willing to discount to $79.99 but that doesn't fix the problem that the $80 I spent previously is literally "down the drain". I have not even burned one successful video. It appears to be a complete waste of money. I am so frustrated it's not funny. I've about had it with Adobe! :(
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J-Luc Barraud

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Hi,

For me it's always the last one.
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Brett N, Official Rep

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And you have customized each of the individual menus to use your custom image? Remember, changing one menu doesn't automatically apply those settings to each menu page.

I tested with the Fun menu, set up enough chapter markers to have three pages of scene selection menus, set up each menu to use a different background image, and the DVD works correctly.

If you have set up each individual page of the menu, maybe the file you are using is the issue. Try a different file and see if you get the same issue.
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J-Luc Barraud

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>If you have set up each individual page of the menu
It's not possible in Elements 9 as the background is global.

>three pages
5 pages maximum and the last one is always forgotten by Premiere (for the background)

>Try a different file and see if you get the same issue.
No, I want and I need this image which works for pages 1, 2, 3 and 4.
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Brett N, Official Rep

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OK, version was never mentioned, I just assumed you were working with the current version.

Always the last one? So if you only had 4 pages, the 4th would not use the custom background?
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J-Luc Barraud

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Argh... good question. I must investigate but I think so.
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Scott Slocum

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This is also a problem with the Premiere Elements 9 disc menu named "Red Leaves" (filter by "seasons"). The menu background displays correctly in Premiere Elements (including the DVD preview), but not when playing the DVD on a computer or DVD player. Did this thread just end without an acknowledgement or fix of the bug?
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Scott Slocum

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I've confirmed that this is also a problem with Premiere Elements 9 disc menu named "Red Leaves" (filter by "seasons"). I've also confirmed that the workaround that's mentioned above (adding audio to the disc menu) avoids the problem.

To reiterate, the problem is that the "menu background" image displays correctly in Premiere Elements (including the DVD preview), but not when playing the DVD on a computer or DVD player. The workaround is to add audio to the disk menu. With the workaround, both the audio and the image display correctly when playing the DVD.

I'm very disappointing that this thread ended without an acknowledgement of the bug or the workaround, and without mentioning a fix for the bug.