Photoshop Elements: 'Not enough RAM' error when printing from PSE 10

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  • Updated 7 years ago
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I have Elements 10. When I try to print I get an error statement indicating I do not have enough RAM. I have 8Gb of RAM. I never had this problem in previous versions of Elements. I cannot print documents that I could print last week on older version of Elements on the same computer. Any help is appreciated.
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J Sylo

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Posted 7 years ago

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Brett N, Official Rep

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Are you printing from the Editor or Organizer? Do you get the same error if you try printing from both applications?

How big are the files? In terms of both size on disk (MB or GB amount) and pixel dimensions.

If you have more than one hard drive, how much free space is available on the system driver (where the OS is installed)?

What OS are you on?

Do you still have the previous versions of Elements installed? If so, can you still print these same documents there?
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J Sylo

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I am printing from Editor. I have not tried in Organizer.

The current files are approximately 70 MB. I have printed files up to 600 MB without any problems with Elements 2.

I have one hard drive with approximately 7GB of RAM available. I only had 4 GB on my previous computer.

Using Windows 7 on a network.

since the new computer is 64 bit, Elements 2 will not work. I have tried.

I think it has to do with the drivers for my HP plotter (HP Designjet 4500 PS). All of my other printers and plotters can print, but of course the color one, which is the one I typically need to use gets the error statement.
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Brett N, Official Rep

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RAM isn't the same as hard drive space.

Is the printer a network printer?

Elements 2 not working has nothing to do with this computer being 64-bit. It will not operate on Windows 7.

You are probably right about the printer driver being the issue. If other printers work fine, then there is a direct conflict with the driver. Have you verified that you have the latest driver installed for this printer (as obtained from the manufacturer)?
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J Sylo

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I have over 600 GB available on my hard drive.

Printer is a network printer.

I just assumed that's why Elements 2 did not work.

Our printer tech guy is coming out tomorrow to look into the problem.
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Brett N, Official Rep

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Let's wait to hear what the printer tech has to say before proceeding.
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Vaclav Krepel

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I have the same experience with the DesignJet 90.
My configuration is Windows 64bit, Adobe Photoshop Elements 9.0.3, Lenovo ThinkPad W510, 4MB RAM.
So far I print from the organizer.
No other application does not have a problem with thic printer, only Adobe Elements.
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Dave Polaschek, Employee

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It sounds like your HP DesignJet 4500 PS is a PostScript printer. If that's the case, it may be possible to print to it using the generic PostScript driver in Windows, as well.

If that works, try using the most recent driver from HP's website to print to the printer.
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J Sylo

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Thanks. I will give it a shot.