Revel: If I delete a file from my computer, will it stay (and for how long) on Adobe Revel?

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  • Updated 7 years ago
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If for some reason I end up deleting a single file (or folder), will the pictures still be available on Adobe Carousel? If so, for how long? (assuming I keep my account)...
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Norman Beer

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Posted 7 years ago

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David B, Official Rep

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Hi Norman,

On the Adobe Carousel Mac desktop app there is an option to save copies of images imported into the program on the computer in the Pictures folder. So if you had a photo you had uploaded previously to your carousel account and then subsequently deleted the original, you could retrieve a copy of the original through Adobe Carousel.

All of the photos associated with your account are stored online as long as the account is active. If you delete a photo in the Carousel program (regardless of device) it removes the online version. If you had a trial subscription there is a 30 day grace period after the trial expires to still re-subscribe after which photos and your account are removed. Same is true of a paid subscription which expires but there is a 60 day grace period to re-subscribe instead of 30.

Hope that helps,

-Dave
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Norman Beer

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To confirm: If I upload it to AC, don't turn on "Store Originals", then delete the file from my computer, a copy will stay on AC forever as long as I have my account.

Thx for the prompts responses herein! I am SO looking forward to all of the potential this has to offer!

Norm
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David B, Official Rep

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Hi Norm,

Correct, so long as you didn't delete the photo from any of your devices. Adobe Carousel is not really intended to be used as a photo backup solution though, so I wouldn't recommend using it in this way.

-Dave

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