Idea: Adobe CC update email notifications

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At our company we decided to go with a delay policy when switching to newer CC versions due to initial bugs usually crippling the creative process. So we turned off auto-updating in the CC app and just a few testers switch to 2020 before the whole department gets the OK.

This means in turn that all minor updates like 21.0.1 => 21.0.2 are also skipped. Naturally the possible update it is reported in the CC app with the update counter. But if you are testing just 1 of many on-hold updates, you may easily miss a minor bug fix this way. 

I googled already for some time and searched the community but I am not sure anymore which information is up-to-date and relevant due to being years old posts or having a lacking description for my case. Can someone confirm if any of the following options will send me an email notification for any update release and which is the best approach:

  1. Following a CC app community - I see the new community has announcements for new updates but following a community will also send lots of other posts (is there a way to filter it simply without an email filter to prevent bad filter settings) and since I just noticed it, I am not sure how announcements are handled with following
  2. Subscribing to the secutiry notifications https://helpx.adobe.com/security.html seems to only send security updates and not each update may have it
  3. Is this https://blogs.adobe.com/deployment/2015/12/want-to-know-when-creative-cloud-product-updates-get-rele... only relevant to the administrator account?
  4. Maybe simply monthly cheking the fix pages per app is https://helpx.adobe.com/photoshop/kb/fixed-issues.html, are updates always released in the middle of a month? No matter how I search Adobe's pages I can't find an update schedule/history log

Maybe I am overthinking it and the administrator has something like that already? But is it possible to have some kind of email/RSS/... versioning newsletter for a normal user besides the mentioned options?

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Rok Kogovsek

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  • hopeful

Posted 2 weeks ago

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aaron dougherty

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I agree.  It's infuriating to hope an update will come along and fix annoyances and add functionality, and instead, get new glitches.  I've been waiting months for 'Customize Toolbar' to work again like it had before some 'update'.  And Shape Blur.

Maybe if I wait a year before installing the latest, bugs will be worked out.  But I doubt it.  And I'm not saying that for dramatic effect:  Bridge is hands down the best application of its kind available.  I rely on it daily.  Photography is my sole source for income.  I need it to work.
(Edited)
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Cristen Gillespie

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> Naturally the possible update it is reported in the CC app with the update counter. But if you are testing just 1 of many on-hold updates, you may easily miss a minor bug fix this way.

Can you explain why? I don't allow automatic updates, either, but if I want to know if one of my programs has an update available, I haven't found a problem with using the ACC app to inform me. If there's something lacking in the ACC app itself that would solve your problem, it might be possible for the team to provide another feature that is more helpful—if you can describe what it would be.

Adobe does have blogs for each of its programs. You might try putting 
https://theblog.adobe.com
into your feed and see if that helps? For instance, right now first in the feed is the LR update. It tracks a variety of things happening with Adobe, so not as targeted as you might want, but surely one of your team could be responsible for keeping abreast?

I wouldn't bank on Adobe sending emails to it's millions of customers every time an app gets a minor update/bug fix. I think that would be a nightmare for them on top of already tracking each user through the ACC app itself.

(Edited)
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Rok Kogovsek

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Can you explain why? I don't allow automatic updates, either, but if I want to know if one of my programs has an update available, I haven't found a problem with using the ACC app to inform me. If there's something lacking in the ACC app itself that would solve your problem, it might be possible for the team to provide another feature that is more helpful—if you can describe what it would be.
Well like I said it can be done that way but you have to have a strict routine to check (opening the ACC app) to see what is actually updatable. In my case as a script developer for the apps, I have multiple apps and their previous versions installed for development/testing purposes. Currently it has no other notification than an update is available indicator with a small counter on the menu bar icon, which can be easily ignored, on MacOS at least. Just in my case the counter can easily come up to 4+ and it is always disappointing to check and see it was not the app you are waiting for. Well in my case it piles up because I have also other projects and cannot just focus on the script development, but from experiences I had with artists, it can easily pile up also for them.

One solution I see inside the ACC app is to use the OS notification system to actually spell it out to the user: PHOTOSHOP CC 2020 AVAILABLE. That would probably solve all issues but with Adobe it may go against their policy of evolving the versions. It may just be me fed up here, but I assume it due to the way defaults in updating are set and "hidden" in the settings (which confuses our artists).

Adobe does have blogs for each of its programs. You might try putting https://theblog.adobe.com ...
Well I was also considering the blogs but like you said it is not as targeted/limited ... but beggars can't be choosers, so I will take a look at it again.

I wouldn't bank on Adobe sending emails to it's millions of customers every time an app gets a minor update/bug fix. 
Never said they have to do it for all. Just a simple mailing list or a newsletter subscription like others newsletters they have (like the security one) for those that wish to use it. They do have to update the web pages, so they could simply reuse the page and just link it. That is why I thought of RSS, since they could just have the updated page being sent to the subscribed users.