I purchased and downloaded elements to my macbook air. How do I open the program? All I see are documents.

  • 1
  • Question
  • Updated 4 years ago
  • (Edited)
Photo of Craig Childs

Craig Childs

  • 2 Posts
  • 0 Reply Likes
  • frustrated

Posted 4 years ago

  • 1
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 766 Reply Likes
Did you run the installer?
It should appear in your applications folder just like any other application.
Photo of Craig Childs

Craig Childs

  • 2 Posts
  • 0 Reply Likes
Yes I ran the installer. No, it did not appear in the app folder. All I have are documents.
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 766 Reply Likes
The the installer didn't complete (and should have given an error), or you told the installer to install to another location and aren't looking in that location (like an external drive).