I have to re-license Photoshop every 30 days.

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  • Problem
  • Updated 4 years ago
For 30 days I can use Adobe Photoshop CS6 without issues. After 30 days, it tells me my trial period has expired but the issue here is that it's licensed.

I then have to do these steps every 30 days:
I sign in with my adobe credentials and then enter my license key and it accepts the license.

Will someone kindly please let me know how to fix this once and for all?

Thanks,
Jaime
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JAIME RITTENHOUSE

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  • frustrated

Posted 4 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Hi Jaime, I looked up your account using the email address you've used to post here on our feedback site and I don't see a registered CS6 or CC product. I'll send you an email to get more info about your license and see if we can help.