Photoshop: I have re-installed the version of CS2 that does not need an activation code but it still will not work?

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  • Updated 4 years ago
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I have un-installed my CS2 and re-installed the version that does not need an activation code but it still does not work..What is the problem???
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yvonne willemsen

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  • frustrated

Posted 4 years ago

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Chris Cox

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Did you use the serial number from the CS2 download page?
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yvonne willemsen

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yes
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Chris Cox

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OK, then we need more information on how it is not working.
With the provided serial number, the new CS2 build should activate and run on OSes old enough to use CS2.
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yvonne willemsen

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it just tells me to put in a working serial number
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yvonne willemsen

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says to put in a valid serial number before activating on-line or viewing
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Chris Cox

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Did you download the new build, or are you trying to use the new serial number with an old installer (which won't work)?

You must have the new build (downloaded from Adobe) and the new serial number.
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yvonne willemsen

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yep did that too
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Chris Cox

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OK, then I'm out of ideas. For other users, downloading the new installer and using the new serial number works. But you have to use the new installer and the new serial number together, otherwise it won't work.
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yvonne willemsen

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yep I know..thanks
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yvonne willemsen

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more annoyed by the minute!
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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What product are you trying to install? (just Photoshop? or a version of the Suite?) What serial number are you using?