Photoshop: I have download Photoshop and Lightroom CC. How do I open it to use it?

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  • Updated 4 years ago
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I have download photoshop CC & Lightroom for $9.99 per month,
I had Lightroom 5 before I purchased the $9.99 deal
since the down load I can't open Lightroom & also I cannot seam to open Photoshop CC May be I am not doing something right
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Len Condon

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  • frustrated

Posted 4 years ago

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Chris Cox

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What is happening when you launch the Photoshop CC application?
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Len Condon

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Sorry Mate, being new to this how do I launch the photoshop CC Application
This maybe the problem that I am not doing the right procedure

Regards
Len Condon
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Chris Cox

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Open the application folder and double click on the application -- just like any other application on your system.
On Windows, you could also use the start menu.
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Len Condon

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When I Do it say I can't open because Window is not supported
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Chris Cox

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What is the exact and full error message?
And what version of Windows are you using?
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Len Condon

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the exact error

You can't open application "Adobe Photoshop because Microsoft Windows Applications are not supported in OSX

I have a I Mac Computer
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Chris Cox

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Somehow you have downloaded a Windows version of Photoshop. And I'm not sure how since the CC downloader automatically downloads the correct version for your operating system.

You need to remove that Windows version and download the correct version of the application.
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Len Condon

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Hi

I am at my computer now

Regard