Photoshop: CS5 stops working (XP)

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  • Updated 6 years ago
  • (Edited)
At first I had a hard time even trying to open and it would stop working. I did a new and then finished it and went to save it and it has stopped working again. OMG I have looked all over the internet and found a lot of people having the same troubles and tried all the things recommended and non of which worked. This is so frustrating. Please help!!!!!
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Rebecca DeMain

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Posted 6 years ago

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Rebecca DeMain

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Just some extra info. This just started doing this I have used it before with no problems. I have windows xp 32 bit. I am not sure what else you would need to help, I have the CS5 set up.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Few things to try:

1. Keeping Photoshop Up-To-Date: http://adobe.ly/PS-Up-To-Date
2. Try Restoring your prefs
3. (and most likely) Determine what video card you have and go directly to the manufacturers website (nVidia or ATI/AMD) and download the latest driver. GPU and OpenGL support | Photoshop CS4, CS5: http://adobe.ly/OpenGL