PSE10: I can't save my images!!

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  • Updated 6 years ago
  • (Edited)
I just downloaded the trial version of Elements 10 and for some reason I cannot save any edited images. When I save an image to the Desktop, it is saved as a screenshot of the open Elements window. I am so frustrated...someone please help!

(I am using Mac OS X 10.5.8
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Cierra Orellana

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  • frustrated

Posted 6 years ago

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Pete Green, Customer Advocate

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How are you saving?

Choose File > Save as
or File Save for Web

Select the format (try jpeg) and click -- Save
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Cierra Orellana

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Hi Pete! Thanks for your help.

I have been trying to save in the exact way you mentioned, but it won't work. Everything seems fine until I go to click on the "saved" image from my desktop and instead of it being the saved image, it is in fact a screenshot of the open Elements window with the edited image. Or if I currently have Elements open (but the window minimized to the bottom of my screen), it will just pop up with the Elements window again as if to continue editing. Very strange.

Any suggestions??