Photoshop CC: I cant open anything..

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  • Updated 4 years ago
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I can ́t open any file with mouseklicks and open with. The open with is correctly adjusted.
I can ́t cross open from indd to ps with rightclick (open original) too.
I only can open files with drag and drop into the opened PScc-Programm main window.
Otherwise "with every file" i got the failure: photoshop cant open the document. Photoshop cant open files in XXXXX file-format. XXXXX= every file format like Photoshop, tif, jpg ......
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Thilo Kresin

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  • frustrated

Posted 4 years ago

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Chris Cox

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What OS version?
What is the exact error message?
Have you tried resetting preferences?
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Thilo Kresin

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Hello,

the prefs are deleted. Nothing happens. failure the same.
That are files, that saved from the same Photoshop version and i cant open it.
(MacOS 10.9.2)

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Is the current version installed? http://adobe.ly/PS-Up-To-Date

It sounds like you may have a damaged install. If you uninstall using the "Uninstall Adobe Photoshop CC" uninstaller inside the Photoshop application folder to uninstall/reinstall, does it work correctly?
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Thilo Kresin

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I have CC with autoupdate. And yes, i ́ve deinstalled and deleted prefs. And installed it with CC update again. No changes...
I cant open...

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Hi Thilo,

What happens if you create a new admin user account and run Photoshop from the new user?

http://blogs.adobe.com/crawlspace/201...
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Thilo Kresin

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Nothing happens with other users. I think the user rights are not the problem.
Im using a nas. So i tried additionaly to set all rights a second time totaly free.
Nothing. I tried to copy the files on my desktop and double-click... nothing.
The same prob further on.
What i can say is, that the other programms of cc like AI, AE, PR ... dont have this probs.
They can open formats with double-click and open with.
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Thilo Kresin

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I found out the prob. Its the twain.plugin.
The function i can use if its in the plugin folder, but i cant open files.
If i take out the twain.plugin out of the plugin folder, the cc functions are great, but i cant use my twain.
I need that function for my network-scanner!
That prob is since about 2 PS cc updates...