Premiere Elements: Can download trial

  • 1
  • Problem
  • Updated 6 years ago
  • (Edited)
I keep getting a error message whe I tried to download the free version of premier elements. Apparently - many others have had this issue as well. It was an "install error"
Photo of Patricia J Shaffer

Patricia J Shaffer

  • 3 Posts
  • 0 Reply Likes

Posted 6 years ago

  • 1
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14549 Posts
  • 1893 Reply Likes
Are you having trouble downloading the installer from Adobe.com? Or installing it on your computer after you download it?
Photo of Patricia J Shaffer

Patricia J Shaffer

  • 3 Posts
  • 0 Reply Likes
I tried downloading it from adobe.com. I keep getting that error message- saying the installer was damaged- but yet I've installed other programs since then.

It's only the Adobe programs.

I tried downloading the free trial- it won't let me.
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14549 Posts
  • 1893 Reply Likes
What browser and what OS are you on?
Photo of Patricia J Shaffer

Patricia J Shaffer

  • 3 Posts
  • 0 Reply Likes
windows 7- brand new HP touchsmart