Lightroom: Cannot activate Lightroom Student Teacher Edition with my Serial key - red X.

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  • Updated 6 years ago
  • Solved
  • (Edited)
A short time ago I received the serial number for my Lightroom Students Version. But everytime I try to put in the numbers a red X appears behind them and I cannot go on to activate the software. What shall I do?
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  • frustrated

Posted 6 years ago

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Photo of Pete Green

Pete Green, Customer Advocate

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Make sure you're putting in the serial number properly -- a triple check is worth it sometimes.

If it's not a serial number and a product code -- go here and follow the steps: