Lightroom: Cannot activate Lightroom Student Teacher Edition with my Serial key - red X.

  • 1
  • Problem
  • Updated 7 years ago
  • Solved
  • (Edited)
A short time ago I received the serial number for my Lightroom Students Version. But everytime I try to put in the numbers a red X appears behind them and I cannot go on to activate the software. What shall I do?
Photo of Sasu


  • 1 Post
  • 0 Reply Likes
  • frustrated

Posted 7 years ago

  • 1
Photo of Pete Green

Pete Green, Customer Advocate

  • 745 Posts
  • 140 Reply Likes
Make sure you're putting in the serial number properly -- a triple check is worth it sometimes.

If it's not a serial number and a product code -- go here and follow the steps: