Photoshop: I can open a document but cannot see anything

  • 1
  • Problem
  • Updated 7 years ago
  • Solved
  • (Edited)
I can open my photoshop document but cannot see it. When I click on it without letting go, I can see what is in that document and when I let go it disappears. I open a new document and then click OK then it disappear also.
Photo of Belle Reinen

Belle Reinen

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  • frustrated

Posted 7 years ago

  • 1
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
What version of Photoshop? Are you on Windows? Sounds like your graphics card driver is out of date. Go to either the nVidia or AMD/ATI website (based on what card you have) and download the latest video drivers.

GPU and OpenGL support | Photoshop CS4, CS5: http://adobe.ly/OpenGL
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14146 Posts
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Official Response
This is the driver update you need for your card:

http://www.geforce.com/Drivers/Result...