I would like my money back on a preset?

  • 1
  • Question
  • Updated 2 months ago
Photo of Robyn

Robyn

  • 1 Post
  • 0 Reply Likes

Posted 2 months ago

  • 1
Photo of Cristen Gillespie

Cristen Gillespie

  • 2055 Posts
  • 720 Reply Likes
A preset from whom? Most developers, if not all, won't give money back on digital downloads that users can keep on their drives. They'd soon be out of business if they did.

Some might do so when given a satisfactory explanation as to why you can't use it. So you'll have to contact the developer directly. Although Adobe does manage an Exchange that sells presets, I haven't noticed they, themselves, in the business of selling presets to their customers. They wouldn't control any refunds from 3rd party developers.
Photo of eartho

eartho, Champion

  • 1486 Posts
  • 500 Reply Likes
Did you purchase it on this website?