Elements 13: I want to reinstall, why can't I?

  • 1
  • Problem
  • Updated 4 years ago
  • Solved
  • (Edited)
It will not recognise my printer
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James Wishart

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Posted 4 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Does it give you an error when you try to reinstall it?

What OS/version are you running on?
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James Wishart

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It stopped printing and would not recognise my printer. I got a tip off someone and now it seems to work. It's just that if anything goes wrong you do not have a disc to reinstall and there is no link on the website. I'm on windows 8.1
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Current versions, including Elements 13, can be downloaded from this page: http://www.adobe.com/downloads.html
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James Wishart

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Yes but can this be done as a reinstall?
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Sure. It's a normal installer.