Photoshop CS6: How do I find my serial #?

  • 1
  • Question
  • Updated 3 years ago
  • Answered
  • (Edited)
I have an Adobe Photoshop CS6 Extended software license. I have downloaded the program. I need to use the key code to activate it.

But I'm not asked for a key code. I'm asked for a serial number. When I give the serial number, I'm told that I can't activate that program because I've done that already. Which is true; CS6 extended was on my old computer, which is broken (I spilled wine on the keyboard).

So how can I use CS6 Extended on my new computer?
Photo of Charles Clack

Charles Clack

  • 4 Posts
  • 0 Reply Likes

Posted 3 years ago

  • 1
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 13637 Posts
  • 1552 Reply Likes
Official Response
Looks like you redeemed your Student/Teacher redeem code already and your serial # is with your account. Simply log into to retrieve your serial # from your products and services page:

Are you getting an error when entering your serial # that you've reached the 2 activation limit? Go to this page and work with a chat agent. They should be able to restore your activation: