Photoshop CS6: How do I find my serial #?

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  • Updated 4 years ago
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  • (Edited)
I have an Adobe Photoshop CS6 Extended software license. I have downloaded the program. I need to use the key code to activate it.

But I'm not asked for a key code. I'm asked for a serial number. When I give the serial number, I'm told that I can't activate that program because I've done that already. Which is true; CS6 extended was on my old computer, which is broken (I spilled wine on the keyboard).

So how can I use CS6 Extended on my new computer?
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Charles Clack

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Posted 4 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
Looks like you redeemed your Student/Teacher redeem code already and your serial # is with your account. Simply log into Adobe.com to retrieve your serial # from your products and services page: https://www.adobe.com/account/my-prod...

Are you getting an error when entering your serial # that you've reached the 2 activation limit? Go to this page and work with a chat agent. They should be able to restore your activation: http://helpx.adobe.com/x-productkb/po...