Lightroom for mobile: I want to decide if and when I sync photos taken in the app. Please give me a switch to turn off sync.

  • 14
  • Idea
  • Updated 9 months ago
  • (Edited)
I take photos on my iPhone and I want to chose 1 to edit and then post where I chose.  I do not want to auto sync every photo I take with the app.  I have to put my phone in airplane mode to stop this process.  Otherwise my slow DSL upload is all clogged up by this app uploading everything I take.  Please give me a switch to disable the auto sync on the iphone.
Photo of Blake Johnson

Blake Johnson

  • 6 Posts
  • 0 Reply Likes
  • frustrated

Posted 2 years ago

  • 14
Photo of Victoria Bampton - Lightroom Queen

Victoria Bampton - Lightroom Queen, Champion

  • 3823 Posts
  • 1266 Reply Likes
Click the Lightroom Icon in the top left corner and turn off auto add. Then only photos you choose to import will be added to Lightroom mobile and synced.
Photo of Blake Johnson

Blake Johnson

  • 6 Posts
  • 0 Reply Likes
That doesnt work for me.
Photo of Victoria Bampton - Lightroom Queen

Victoria Bampton - Lightroom Queen, Champion

  • 3823 Posts
  • 1266 Reply Likes
What doesn't work exactly? You mean it continued to automatically add the photos even with that turned off?
Photo of Blake Johnson

Blake Johnson

  • 6 Posts
  • 0 Reply Likes
every photo I take on my iphone tries to sync
Photo of Victoria Bampton - Lightroom Queen

Victoria Bampton - Lightroom Queen, Champion

  • 3823 Posts
  • 1266 Reply Likes
Any photos in the Lightroom app will sync, but the switch in the Preferences should stop them being automatically added. How long ago did you disable that switch, and are new photos still being added to the Lightroom app?
Photo of Blake Johnson

Blake Johnson

  • 6 Posts
  • 0 Reply Likes
Already been through everything with adobe.  They told me to suggest the change in the app.
Photo of Victoria Bampton - Lightroom Queen

Victoria Bampton - Lightroom Queen, Champion

  • 3823 Posts
  • 1266 Reply Likes
That's great Blake, but I'm trying to understand exactly what change is required (since the engineers will need to know that information). So the question is, are photos still being automatically added to Lightroom mobile even though the switch is set not to do so (bug - higher priority) or is this simply a request for selective sync (feature request).
Photo of Blake Johnson

Blake Johnson

  • 6 Posts
  • 0 Reply Likes
I have auto add off on mobile and I selected the pause option on the desktop. Everytime I open the app it tries to sync every photo Ive taken with the mobile app.
Photo of Victoria Bampton - Lightroom Queen

Victoria Bampton - Lightroom Queen, Champion

  • 3823 Posts
  • 1266 Reply Likes
Are these photos already in Lightroom mobile? (In which case, removing the ones you don't want to sync would do the trick) or are they still being add to Lightroom mobile as you shoot them?
Photo of Blake Johnson

Blake Johnson

  • 6 Posts
  • 0 Reply Likes
yes Im taking them with the Lr app and they try to sync automatically.
Photo of Rikk Flohr

Rikk Flohr, Official Rep

  • 3157 Posts
  • 514 Reply Likes
I am converting this to an Idea (Feature Request) instead of a problem. 

If you use the LR app's capture capabilities, it will sync automatically. If you use the native camera app, it will work as Victoria describes.  Others who wish this feature can then add their votes. 
Photo of Julie Edwards

Julie Edwards

  • 9 Posts
  • 13 Reply Likes
This is the problem - the app assumes that if its connected toy a wifi then there is. Unlimited data. However there are many reasons (like teathering an ipad to a phone whilst abroad) that a wifi will not be unlimited. Therefore it is important to be able to switch of syncing in the iOS version until a point in time (or connection) where the user is happy to sync. You have allowed for mobile data that is intrinsic to a device but have not allowed for those that use mobile data via other means.
Photo of Victoria Bampton - Lightroom Queen

Victoria Bampton - Lightroom Queen, Champion

  • 3823 Posts
  • 1266 Reply Likes
That's a slightly different request Julie (a pause button for sync, vs. this request for selective sync). If you'd like to open it as a separate thread, I'd be very pleased to vote on it, as the tethering scenario is one I run in to frequently too.
Photo of Mark Fleming

Mark Fleming

  • 30 Posts
  • 12 Reply Likes
I most definitely also need this.  It's so silly that EVERY photo gets synced.  Some are photos I want to work on in Lightroom CC on my desktop, but some are just snapshots.  And like the OP, the sync--the very slow sync--completely destroys my internet to where I can barely even bring up a web page.  And this is on high-speed cable.

If you cannot do selective photo syncing, at least you could give us a On/Off or Pause, so that the syncing does not start as soon as I get into Wifi, with not control on my end.
Photo of Anton

Anton

  • 3 Posts
  • 0 Reply Likes
I agree, the app works far better than the native photo app on an iPhone, but I to have limited internet bandwidth and would like a local wifi sync directly to Lightroom desktop or a tethered method. I can get the photos off with iTunes but a streamlined workflow would be nice.
Photo of Mark Fleming

Mark Fleming

  • 30 Posts
  • 12 Reply Likes
We really need this, why can't it be done? It's been a long wait for something that seems way less complex than all the other updates.
Photo of Selondon

Selondon

  • 142 Posts
  • 31 Reply Likes
A global sync pause button would be the most obvious direction. I imagine that selective syncing would be more complex to implement and manage (when the user has an issue).
Photo of Mark Fleming

Mark Fleming

  • 30 Posts
  • 12 Reply Likes
Yes, a global sync pause is all I need, or have ever asked Adobe for on this subject. 
Photo of Julie Edwards

Julie Edwards

  • 9 Posts
  • 13 Reply Likes
This is the problem - the app assumes that if its connected to a wifi then there is. Unlimited data. However there are many reasons (like teathering an ipad to a phone whilst abroad) that a wifi will not be unlimited. Therefore it is important to be able to switch of syncing in the iOS version until a point in time (or connection) where the user is happy to sync. You have allowed for mobile data that is intrinsic to a device but have not allowed for those that use mobile data via other means. All it needs is a pause sync button - just like the desktop version
(Edited)
Photo of Mark Silva

Mark Silva

  • 1 Post
  • 0 Reply Likes
I am traveling abroad and have a wifi Hotspot with limited data. This means I cannot use the built in camera app to capture raw files since every single one is uploaded. I already have auto add turned off.
Photo of Lyn Hoare

Lyn Hoare

  • 1 Post
  • 0 Reply Likes
Exactly as everyone else said. this is Lightroom MOBILE, e.g, one would assume it is used for travel. When you travel you don't always have fast or affordable internet. I would have thought this was a total no brainer.
Photo of Mark Fleming

Mark Fleming

  • 30 Posts
  • 12 Reply Likes
I've actually stopped using LR for Mobile.  And I love it, other than this HUGE problem.  If and when it's changed, I'll come back to using it.  But it's apparent that this request is falling on deaf ears.
Photo of Anton

Anton

  • 3 Posts
  • 0 Reply Likes
Ditto. I have all Lightroom syncing turned of and removed the mobile app.
Also going to give it a poor review on the app store as a result.
Photo of RAM

RAM

  • 6 Posts
  • 5 Reply Likes
I just embarked on a trip with a new Ipad and a new user of Lr mobile thinking that this would be the perfect workflow solution for me. Then I quickly run into this issue. What a ridiculous fault in the software and the reluctance to fix it difficult to comprehend. Uninstalling.
(Edited)
Photo of Mark Fleming

Mark Fleming

  • 30 Posts
  • 12 Reply Likes
I think I can safely say that Adobe is aware of this request, yet has no interest in addressing it.  Either that, or they are slow as heck.
Photo of Robert Somrak

Robert Somrak, Champion

  • 83 Posts
  • 15 Reply Likes
I don't think they are AWARE of what the problem is.  Rikk's post above seems to indicate they don't   I can't imagine the designers would think not being able to turn sync off was a good idea.  I pretty much gave up on using Mobile a while back but still check any new updates.
Photo of Maarten van Bree

Maarten van Bree

  • 3 Posts
  • 0 Reply Likes
I wonder what will happen if ones Adobe CC storage quotum has been reached? Will it stop syncing?
Photo of Selondon

Selondon

  • 142 Posts
  • 31 Reply Likes
There are no official storage limits quoted anywhere but some users have 100 of Gbs in the Cloud.
Photo of Maarten van Bree

Maarten van Bree

  • 3 Posts
  • 0 Reply Likes
Photo of Victoria Bampton - Lightroom Queen

Victoria Bampton - Lightroom Queen, Champion

  • 3680 Posts
  • 1185 Reply Likes
That's for Creative Cloud sync space Maarten. That's separate to the Lightroom Sync space, for which they haven't currently announced a limit (but I have 600GB up there right now).
Photo of Maarten van Bree

Maarten van Bree

  • 3 Posts
  • 0 Reply Likes
Ok thanks! Didn't know that it was separate. I hoped that could be a work around to stop the syncing (and thus stop the misuse of valuable data-usage).
Photo of Keith Luke

Keith Luke

  • 2 Posts
  • 7 Reply Likes
This issue is gruesome. I am currently traveling and only have access to very slow wifi. Not being able to switch off the auto-sync in Lightroom Mobile has rendered my iPad Pro almost useless. This should be a stop-everything-and-fix this priority for the Adobe Lightroom Mobile team.
Photo of Victoria Bampton - Lightroom Queen

Victoria Bampton - Lightroom Queen, Champion

  • 3379 Posts
  • 1019 Reply Likes
> They have shown they are not interested.

To be fair, there's a big difference between "not interested" and "not yet considered the highest priority". They're not sat twiddling their thumbs purposely ignoring requests, but like everything in life, priority decisions have to be made.

(To be clear, I fully support the need for a pause sync button too- I run into the same issue)
(Edited)
Photo of Mark Fleming

Mark Fleming

  • 29 Posts
  • 12 Reply Likes
You're entitled to your opinion, and I mine.
Photo of Keith Luke

Keith Luke

  • 2 Posts
  • 7 Reply Likes
These are issues and functionalities that can easily get lost on a development team working in and around wireless connectivity performing at the gigabit-level.
Photo of Anton

Anton

  • 3 Posts
  • 0 Reply Likes
Nice app but should be able to stand alone with a wired sync to Lightroom desktop. It then becomes useful when in remote locations. Not everyone and everywhere has unlimited data access.
Photo of Mark Fleming

Mark Fleming

  • 29 Posts
  • 12 Reply Likes
@Keith Luke:  Bingo.