Photoshop CC 19.1.2: Type tool and moving objects runs ungodly slow

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  • Updated 1 month ago
  • (Edited)
I updated to Photoshop cc 19.1.2.   Immediately before I updated Photoshop, I was using the type tool with no issues what so ever and now Photoshop cc runs ungodly slow. For example; When using the the type tool, I type a few words and don’t see the words I just typed until a few seconds have gone by.  Or just trying to move things from one area on screen to another takes a long time.  Anyone else have a similar problem?
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David Oliver

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  • very frustrated!

Posted 1 month ago

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David, Official Rep

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Howdy David,

A couple of things could have happened.  The most likely is that one of your font caches became corrupted.  Here are instructions to clear both the system cache and Photoshop's: https://helpx.adobe.com/photoshop/kb/troubleshoot-fonts-photoshop.html

That should take care of you.  If it doesn't, by all means, let us know, but be aware, you do need to delete BOTH caches for this to be successful (or one can re-corrupt the other).

Thanks,
David
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David Oliver

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Thanks for the info.  I did all that was in the link you provided, but I still have the issue.  Illustrator cc works just fine.  It's just Photoshop cc 2018.

Regards,
Dave
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David, Official Rep

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Howdy Dave,

Oh, I agree that 300ppi should be thought of as the general case these days and everything should work well at that resolution.  What's weird is that you're not seeing this problem at all resolutions.  There's nothing in Type that should be impacted this way and there were no real changes to Type in 19.1.2.  Now, that said, there have been historical issues with certain fonts and alternates, stylistic alternates, ligatures, etc.  Can you try a couple of different fonts to see if they're all equally impacted and give me the names of those specific fonts?  If you could also try with Enable Type layer glyph alternates unchecked (under Preferences > Type), that would be helpful too.

Thanks,
David
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David Oliver

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These fonts seem to be bothered by the latest update to Photoshop cc.

Imogen Agnes, Local Brewery, Sabotaged, Have Heart

Remember . . . . . . they all worked fine before the update!

Can I go back to the version just before 19.1.2?

(Edited)
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Cristen Gillespie

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I have Imogen Agnes—was using it just yesterday—and Have Heart One, Swash, and Two. I can't find anything wrong with any of them on my 2009 Mac Pro and El Capitan. I don't have the other two, but unless your installation of one of the two that I also have has become corrupt, it's not the fonts themselves—and it's not solely because you're running 19.1.2 and using the Type tool.

If you look in the Creative Cloud, you should see under the arrow next to PS Open, a list that includes Other Versions. Click on that and you should also see an option to install 19.1.1.

Are you sure you have nothing else running that could be competing with Photoshop for memory and processes? You said moving things about in your document also slows down. Your symptoms sound like what happens to me sometimes on this old computer when I am doing a lot in PS and have other apps (such as Firefox) running. A restart usually gets me back to normal. Unloading some of my presets can also help, since I do tend to work with more than I should loaded, and they take up memory too.  Good luck.
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David Oliver

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I did try working in Photoshop cc with nothing else running and still had the problem.  The only time I am having the slow down problem is when I'm using those fonts.  I uninstalled those fonts and then reinstalled them cleanly.  Font Book told me all the fonts were fine with no duplicates.  Guess what?  The problem still exists while those fonts are installed.  Again I say . . . . . . I did not have this problem before the upgrade.

Some of the fonts that Photoshop doesn't like, I use often in my branding and in clients branding.  I can use all the fonts in any other Adobe Creative Cloud programs without the problem.

I just don't understand.

Thanks David!
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David, Official Rep

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Howdy David,

Well, I can tell you that Photoshop has a lot of defensive code to protect it against "naughty" (ill-formed) fonts.  It might be that the other apps (even if they're from Adobe) don't have this.  As a result, we might be encountering problems with these fonts that you named which other apps are not.  I can try and get my hands on a copy of them, but like Cristen, I'm inclined to believe that there's an additional trigger, particularly since she is able to use these same fonts without problem.

Have you tried removing all but one of these fonts and seeing if things speed back up again?  Also, do you have font substitution turned off?  What about enabling glyph alternates?  You can find both under Preferences > Type.

Thanks,
David
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Hawaii SEO

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I am not updating Photoshop because it's still missing Device Preview!
Bring it back! - Do it now!
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Cristen Gillespie

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https://feedback.photoshop.com/photoshop_family/topics/do-you-plan-to-include-device-preview-back-to...

This is a completely different subject. I suggest you go to the link above and add your Me-Too if you haven't already. Sadly, we're now allowed to vote as often as we might like to.<G>