Lightroom Desktop: I updated and now its not allowing me to add photos or see any of my old photos

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  • Updated 4 months ago
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Lightroom is not working for me.The add photo button isn't working and its not showing none of my old photos. Im also using my school email now too.
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Cello Red

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Posted 4 months ago

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Rikk Flohr, Official Rep

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That may be as expected. Many school accounts do not have access to Lightroom Desktop. If your school has not purchased "Services" or allocated Cloud Storage to your particular ID, Lightroom will not allow you to add photos. Since the application is, among other things, a cloud storage portal, if you do not have cloud storage provisioned on your account, you can't add photos. You would need to speak to your school's license administrator or use Lightroom Classic instead.