Lightroom: I updated 4 days ago. My hard drives show up but none of the folders show up

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I updated Lightroom 4 days ago. My hard drives show up but none of the folders show up.  There is not a right click "update folder location" or and exclamation point to click on.  There is no, right click on the hard drive to "update location" 

I can not right click on the image to edit in PS  
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che smit

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Posted 1 year ago

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Photo of Victoria Bampton - Lightroom Queen

Victoria Bampton - Lightroom Queen, Champion

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We can fix it quicker if we can see a screenshot or two.
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che smit

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che smit

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che smit

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This was after I opened up a catalog with a backup from July 11
The most important drive isn't even showing up
My 8-1 backup has my hard drives all named wrong.
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Victoria Bampton - Lightroom Queen, Champion

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Right-click on the parent folder (e.g. 2014), not on the drive itself (FreeAgent) to show the Find Missing Folder options.

That said, I can't see the 2014 or 2015 folders on the FreeAgent drive either, so I'm hoping you know where they are now.
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che smit

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There is only 1 folder showing up.
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che smit

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This is my complaint. None of my folders are there.
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Johan Elzenga, Champion

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If none of your folders are on that drive, you should ask yourself what you've done with them. This is not something Lightroom did.
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che smit

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Johan. I'm pretty sure I'm not that dumb!!!! If you had of read the post you would know that the files ARE on my hard drive but no longer showing up in LR.

Now 30 minutes before I updated to the 2015.12 version I was working on these images
Then after...they were gone.

So yes....it is a Lightroom thing.

Thank you for your input
(Edited)
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Johan Elzenga, Champion

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All I can say is what I see. I see folders in the Lightroom folder panel ((like 2014-2014) that are apparently not on the disk. At least I don't see them in the Explorer window...
(Edited)
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Victoria Bampton - Lightroom Queen, Champion

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WHERE are the photos on the hard drive? They're not showing in your Explorer screenshot above.

Since you're on Windows, the most likely suspect is that your drives have changed their drive letters. This is something that Windows does from time to time. LR's still looking for the old drive letter.
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che smit

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That screenshot is a LR shot not Explorer.

I agree, when I updated LR it seemed that all the file names were different and the files were all out of order as well
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che smit

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I have restored my catalog from a July 11, 2017 backup.  Now, my issue is that all the sessions already edited no longer exist. 

OH the joys of updates.
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Johan Elzenga, Champion

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The first screenshot shows Lightroom's folder panel on the left, but an Explorer window on top of it on the right. And that's what shows that the folders in the Lightroom folder panel are not on that disk.
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che smit

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You are right!  That is an explorer screenshot, that showed the proper names of the drives and it's files.
 So, therefore the files ARE on my hard drive.  I am smart enough to check that first.  Lightroom had renamed all my drives.  They are right on my hard drive, but totally wrong in Lightroom.   Once I figured that out, I began to locate those 2014 2015 2016 etc files with in my drives and all was back to normal.  I created a new backup  and changed my catalog for that backup
 All of this happened upon update. 
I have fixed the problem  
and will probably NEVER ever update again.
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Johan Elzenga, Champion

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As Victoria already pointed out, this has nothing to do with the update. It's purely a coincidence that both happened around the same time. BTW, you can assign a permanent drive letter in Windows. That would be the best idea for your photos disks, because then it can't happen again. Use a high letter, such as 'P' for Photos.
(Edited)
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Victoria Bampton - Lightroom Queen, Champion

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Che, just to be clear, the timing of this and the update is a coincidence. The update wasn't actually the cause. I'm guessing you probably rebooted, or unplugged a drive. The logic:

Lightroom records photo locations with their drive letter (e.g. G:/Photos/MyPhoto.jpg).

If you haven't manually set drive letters, then occasionally Windows changes the drive letters, usually when rebooting. Lightroom only show the name of the drive currently using that drive letter for information purposes, which is why it looked like Lightroom broke it.

I can't see from the screenshots what drive letter your photos drive had previously, but I'm guessing your My Passport Drive was previously drive G and is now drive F, and your FreeAgent one was previously F and is now G. They just swapped letters, and as a result, Lightroom could no longer find the photos.

If this happens again, you'd find it far quicker just to reset the drive letters in Windows Computer Management, back to the drive letters Windows was using previously.