Photoshop: Stuck at Hand Tool, reopening doesn't help but have to restart computer

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  • Problem
  • Updated 2 months ago
  • (Edited)
I closed photoshop as normally but when I reopen it with creating new file or open file. I stuck at hand tool. I click at the other tools (all tools) but the cursor is stuck on "Hand tool". Reopen Photoshop cannot solve this problem. I have to restart my computer to fix it. This problem often happen to me.

Macbook pro 2017, High Sierra 10.13.6
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Krit Pasupa

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  • bad

Posted 2 months ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Unplug your keyboard but leave your mouse plugged in. Do the tools work normally?
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Warren Heaton

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Sounds like the spacebar might be jammed? Although, that would affect other applications as well.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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If not a bad keyboard/stuck key, usually a 3rd party utility conflict: https://helpx.adobe.com/photoshop/kb/...
(Edited)
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David Tristram, Employee

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possibly just a wireless keyboard that thinks the spacebar is down for some reason.  (missed a keyup message?)
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Krit Pasupa

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I did not use any wireless keyboard or any usb interface and my spacebar is work fine. Maybe it's because my auto collection utility but this utility and photoshop work fine on my previous Macbook Air(10.11: "El Capitan"). :(