Photoshop CS5: Crashes when trying to scan after update to El Capitan (Mac - unsupported Mustek driver)

  • 1
  • Question
  • Updated 2 years ago
  • Answered
  • (Edited)
Here's the report: 

Process:               Adobe Photoshop CS5 [578]Path:                  /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
Identifier:            com.adobe.Photoshop
Version:               12.0 (12.0x20100407.r.1103] [12.0)
Code Type:             X86 (Native)
Parent Process:        ??? [1]
Responsible:           Adobe Photoshop CS5 [578]
User ID:               501

Date/Time:             2016-04-05 17:49:25.925 -0500
OS Version:            Mac OS X 10.11.4 (15E65)
Report Version:        11
Anonymous UUID:        E4B9DEC7-C5DB-DA90-63E0-0D8457B673F1


Time Awake Since Boot: 1000 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000004
Exception Note:        EXC_CORPSE_NOTIFY

VM Regions Near 0x4:
--> 
    __TEXT                 0000000000001000-0000000002386000 [ 35.5M] r-x/rwx SM=COW  /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   ???                           0x00000004 0 + 4

Thread 1:
0   libsystem_kernel.dylib         0x90ca5d5e __workq_kernreturn + 10
1   libsystem_pthread.dylib       0x9e8c134b _pthread_wqthread + 1289
2   libsystem_pthread.dylib       0x9e8bef56 start_wqthread + 34

Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib         0x90ca67fa kevent_qos + 10
1   libdispatch.dylib             0x9452e7ea _dispatch_mgr_invoke + 234
2   libdispatch.dylib             0x9452e3be _dispatch_mgr_thread + 52

Thread 3:
0   libsystem_kernel.dylib         0x90ca5d5e __workq_kernreturn + 10
1   libsystem_pthread.dylib       0x9e8c134b _pthread_wqthread + 1289
2   libsystem_pthread.dylib       0x9e8bef56 start_wqthread + 34

Thread 4:
0   libsystem_kernel.dylib         0x90ca53ea __psynch_cvwait + 10
1   libsystem_pthread.dylib       0x9e8c25a7 _pthread_cond_wait + 868
2   libsystem_pthread.dylib       0x9e8c223e pthread_cond_wait + 48
3   com.adobe.amt.services         0x08465126 AMTConditionLock::LockWhenCondition(int) + 46
4   com.adobe.amt.services         0x0845ddb0 _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 116
5   com.adobe.amt.services         0x0846518c AMTThread::Worker(void*) + 24
6   libsystem_pthread.dylib       0x9e8c1780 _pthread_body + 138
7   libsystem_pthread.dylib       0x9e8c16f6 _pthread_start + 155
8   libsystem_pthread.dylib       0x9e8bef7a thread_start + 34

Thread 5:
0   libsystem_kernel.dylib         0x90ca5d5e __workq_kernreturn + 10
1   libsystem_pthread.dylib       0x9e8c134b _pthread_wqthread + 1289
2   libsystem_pthread.dylib       0x9e8bef56 start_wqthread + 34

Thread 6:
0   libsystem_kernel.dylib         0x90ca5d5e __workq_kernreturn + 10
1   libsystem_pthread.dylib       0x9e8c134b _pthread_wqthread + 1289
2   libsystem_pthread.dylib       0x9e8bef56 start_wqthread + 34

Thread 7:
0   libsystem_kernel.dylib         0x90ca5d5e __workq_kernreturn + 10
1   libsystem_pthread.dylib       0x9e8c134b _pthread_wqthread + 1289
2   libsystem_pthread.dylib       0x9e8bef56 start_wqthread + 34

Thread 8:
0   libsystem_kernel.dylib         0x90c9e4ee semaphore_timedwait_trap + 10
1   com.apple.CoreServices.CarbonCore 0x95be3719 MPWaitOnSemaphore + 104
2   MultiProcessor Support         0x0d651124 ThreadFunction(void*) + 78
3   com.apple.CoreServices.CarbonCore 0x95be396c PrivateMPEntryPoint + 68
4   libsystem_pthread.dylib       0x9e8c1780 _pthread_body + 138
5   libsystem_pthread.dylib       0x9e8c16f6 _pthread_start + 155
6   libsystem_pthread.dylib       0x9e8bef7a thread_start + 34

Thread 9:
0   libsystem_kernel.dylib         0x90c9e4ee semaphore_timedwait_trap + 10
1   com.apple.CoreServices.CarbonCore 0x95be3719 MPWaitOnSemaphore + 104
2   MultiProcessor Support         0x0d651124 ThreadFunction(void*) + 78
3   com.apple.CoreServices.CarbonCore 0x95be396c PrivateMPEntryPoint + 68
4   libsystem_pthread.dylib       0x9e8c1780 _pthread_body + 138
5   libsystem_pthread.dylib       0x9e8c16f6 _pthread_start + 155
6   libsystem_pthread.dylib       0x9e8bef7a thread_start + 34

Thread 10:
0   libsystem_kernel.dylib         0x90c9e4ee semaphore_timedwait_trap + 10
1   com.apple.CoreServices.CarbonCore 0x95be3719 MPWaitOnSemaphore + 104
2   MultiProcessor Support         0x0d651124 ThreadFunction(void*) + 78
3   com.apple.CoreServices.CarbonCore 0x95be396c PrivateMPEntryPoint + 68
4   libsystem_pthread.dylib       0x9e8c1780 _pthread_body + 138
5   libsystem_pthread.dylib       0x9e8c16f6 _pthread_start + 155
6   libsystem_pthread.dylib       0x9e8bef7a thread_start + 34

Thread 11:
0   libsystem_kernel.dylib         0x90ca53ea __psynch_cvwait + 10
1   libsystem_pthread.dylib       0x9e8c2538 _pthread_cond_wait + 757
2   libsystem_pthread.dylib       0x9e8c4276 pthread_cond_wait$UNIX2003 + 71
3   com.apple.CoreServices.CarbonCore 0x95c0df9a TSWaitOnCondition + 131
4   com.apple.CoreServices.CarbonCore 0x95c0e1dc TSWaitOnConditionTimedRelative + 195
5   com.apple.CoreServices.CarbonCore 0x95be34d8 MPWaitOnQueue + 199
6   AdobeACE                       0x0520b6f1 0x51d1000 + 239345
7   AdobeACE                       0x0520b0ed 0x51d1000 + 237805
8   com.apple.CoreServices.CarbonCore 0x95be396c PrivateMPEntryPoint + 68
9   libsystem_pthread.dylib       0x9e8c1780 _pthread_body + 138
10  libsystem_pthread.dylib       0x9e8c16f6 _pthread_start + 155
11  libsystem_pthread.dylib       0x9e8bef7a thread_start + 34

Thread 12:
0   libsystem_kernel.dylib         0x90ca53ea __psynch_cvwait + 10
1   libsystem_pthread.dylib       0x9e8c2538 _pthread_cond_wait + 757
2   libsystem_pthread.dylib       0x9e8c4276 pthread_cond_wait$UNIX2003 + 71
3   com.apple.CoreServices.CarbonCore 0x95c0df9a TSWaitOnCondition + 131
4   com.apple.CoreServices.CarbonCore 0x95c0e1dc TSWaitOnConditionTimedRelative + 195
5   com.apple.CoreServices.CarbonCore 0x95be34d8 MPWaitOnQueue + 199
6   AdobeACE                       0x0520b6f1 0x51d1000 + 239345
7   AdobeACE                       0x0520b0ed 0x51d1000 + 237805
8   com.apple.CoreServices.CarbonCore 0x95be396c PrivateMPEntryPoint + 68
9   libsystem_pthread.dylib       0x9e8c1780 _pthread_body + 138
10  libsystem_pthread.dylib       0x9e8c16f6 _pthread_start + 155
11  libsystem_pthread.dylib       0x9e8bef7a thread_start + 34

Thread 13:
0   libsystem_kernel.dylib         0x90ca53ea __psynch_cvwait + 10
1   libsystem_pthread.dylib       0x9e8c2538 _pthread_cond_wait + 757
2   libsystem_pthread.dylib       0x9e8c4276 pthread_cond_wait$UNIX2003 + 71
3   com.apple.CoreServices.CarbonCore 0x95c0df9a TSWaitOnCondition + 131
4   com.apple.CoreServices.CarbonCore 0x95c0e1dc TSWaitOnConditionTimedRelative + 195
5   com.apple.CoreServices.CarbonCore 0x95be34d8 MPWaitOnQueue + 199
6   AdobeACE                       0x0520b6f1 0x51d1000 + 239345
7   AdobeACE                       0x0520b0ed 0x51d1000 + 237805
8   com.apple.CoreServices.CarbonCore 0x95be396c PrivateMPEntryPoint + 68
9   libsystem_pthread.dylib       0x9e8c1780 _pthread_body + 138
10  libsystem_pthread.dylib       0x9e8c16f6 _pthread_start + 155
11  libsystem_pthread.dylib       0x9e8bef7a thread_start + 34

Thread 14:
0   libsystem_kernel.dylib         0x90ca57ce __semwait_signal + 10
1   libsystem_c.dylib             0x9e1d88cd nanosleep$UNIX2003 + 218
2   com.adobe.PSAutomate           0x0fd9b7db ScObjects::Thread::sleep(unsigned int) + 59
3   com.adobe.PSAutomate           0x0fd7b623 ScObjects::BridgeTalkThread::run() + 163
4   com.adobe.PSAutomate           0x0fd9b8e8 ScObjects::Thread::go(void*) + 168
5   libsystem_pthread.dylib       0x9e8c1780 _pthread_body + 138
6   libsystem_pthread.dylib       0x9e8c16f6 _pthread_start + 155
7   libsystem_pthread.dylib       0x9e8bef7a thread_start + 34

Thread 15:: com.apple.NSEventThread
0   libsystem_kernel.dylib         0x90c9e49a mach_msg_trap + 10
1   libsystem_kernel.dylib         0x90c9d884 mach_msg + 68
2   com.apple.CoreFoundation       0x9e97edc6 __CFRunLoopServiceMachPort + 214
3   com.apple.CoreFoundation       0x9e97e1d1 __CFRunLoopRun + 1521
4   com.apple.CoreFoundation       0x9e97d976 CFRunLoopRunSpecific + 390
5   com.apple.CoreFoundation       0x9e97d7db CFRunLoopRunInMode + 123
6   com.apple.AppKit               0x91db9f76 _NSEventThread + 291
7   libsystem_pthread.dylib       0x9e8c1780 _pthread_body + 138
8   libsystem_pthread.dylib       0x9e8c16f6 _pthread_start + 155
9   libsystem_pthread.dylib       0x9e8bef7a thread_start + 34

Thread 16:
0   libsystem_kernel.dylib         0x90ca53ea __psynch_cvwait + 10
1   libsystem_pthread.dylib       0x9e8c25a7 _pthread_cond_wait + 868
2   libsystem_pthread.dylib       0x9e8c223e pthread_cond_wait + 48
3   com.adobe.adobeswfl           0x5ad6ad5f APXGetHostAPI + 2567887
4   com.adobe.adobeswfl           0x5ab0c1ef APXGetHostAPI + 82783
5   com.adobe.adobeswfl           0x5ad6ae4c APXGetHostAPI + 2568124
6   com.adobe.adobeswfl           0x5ad6aeb7 APXGetHostAPI + 2568231
7   com.adobe.adobeswfl           0x5ad6af9b APXGetHostAPI + 2568459
8   libsystem_pthread.dylib       0x9e8c1780 _pthread_body + 138
9   libsystem_pthread.dylib       0x9e8c16f6 _pthread_start + 155
10  libsystem_pthread.dylib       0x9e8bef7a thread_start + 34

Thread 17:
0   libsystem_kernel.dylib         0x90ca53ea __psynch_cvwait + 10
1   libsystem_pthread.dylib       0x9e8c25a7 _pthread_cond_wait + 868
2   libsystem_pthread.dylib       0x9e8c223e pthread_cond_wait + 48
3   com.adobe.adobeswfl           0x5ad6ad5f APXGetHostAPI + 2567887
4   com.adobe.adobeswfl           0x5ab0c1ef APXGetHostAPI + 82783
5   com.adobe.adobeswfl           0x5ad6ae4c APXGetHostAPI + 2568124
6   com.adobe.adobeswfl           0x5ad6aeb7 APXGetHostAPI + 2568231
7   com.adobe.adobeswfl           0x5ad6af9b APXGetHostAPI + 2568459
8   libsystem_pthread.dylib       0x9e8c1780 _pthread_body + 138
9   libsystem_pthread.dylib       0x9e8c16f6 _pthread_start + 155
10  libsystem_pthread.dylib       0x9e8bef7a thread_start + 34

Thread 18:
0   libsystem_kernel.dylib         0x90ca53ea __psynch_cvwait + 10
1   libsystem_pthread.dylib       0x9e8c25a7 _pthread_cond_wait + 868
2   libsystem_pthread.dylib       0x9e8c223e pthread_cond_wait + 48
3   com.adobe.adobeswfl           0x5ad6ad5f APXGetHostAPI + 2567887
4   com.adobe.adobeswfl           0x5ab0c1ef APXGetHostAPI + 82783
5   com.adobe.adobeswfl           0x5ad6ae4c APXGetHostAPI + 2568124
6   com.adobe.adobeswfl           0x5ad6aeb7 APXGetHostAPI + 2568231
7   com.adobe.adobeswfl           0x5ad6af9b APXGetHostAPI + 2568459
8   libsystem_pthread.dylib       0x9e8c1780 _pthread_body + 138
9   libsystem_pthread.dylib       0x9e8c16f6 _pthread_start + 155
10  libsystem_pthread.dylib       0x9e8bef7a thread_start + 34

Thread 19:
0   libsystem_kernel.dylib         0x90ca53ea __psynch_cvwait + 10
1   libsystem_pthread.dylib       0x9e8c25a7 _pthread_cond_wait + 868
2   libsystem_pthread.dylib       0x9e8c223e pthread_cond_wait + 48
3   com.adobe.adobeswfl           0x5ad6ad5f APXGetHostAPI + 2567887
4   com.adobe.adobeswfl           0x5ab0c1ef APXGetHostAPI + 82783
5   com.adobe.adobeswfl           0x5ad6ae4c APXGetHostAPI + 2568124
6   com.adobe.adobeswfl           0x5ad6aeb7 APXGetHostAPI + 2568231
7   com.adobe.adobeswfl           0x5ad6af9b APXGetHostAPI + 2568459
8   libsystem_pthread.dylib       0x9e8c1780 _pthread_body + 138
9   libsystem_pthread.dylib       0x9e8c16f6 _pthread_start + 155
10  libsystem_pthread.dylib       0x9e8bef7a thread_start + 34

Thread 20:
0   libsystem_kernel.dylib         0x90c9e4ee semaphore_timedwait_trap + 10
1   libdispatch.dylib             0x94534881 _dispatch_semaphore_wait_slow + 212
2   libdispatch.dylib             0x945347a4 dispatch_semaphore_wait + 37
3   libdispatch.dylib             0x9452e2f9 _dispatch_worker_thread + 159
4   libsystem_pthread.dylib       0x9e8c1780 _pthread_body + 138
5   libsystem_pthread.dylib       0x9e8c16f6 _pthread_start + 155
6   libsystem_pthread.dylib       0x9e8bef7a thread_start + 34

Thread 21:
0   libsystem_kernel.dylib         0x90ca53ea __psynch_cvwait + 10
1   libsystem_pthread.dylib       0x9e8c25a7 _pthread_cond_wait + 868
2   libsystem_pthread.dylib       0x9e8c38b1 pthread_cond_timedwait_relative_np + 47
3   com.adobe.adobeswfl           0x5ad6ad27 APXGetHostAPI + 2567831
4   com.adobe.adobeswfl           0x5aee006b APXGetHostAPI + 4096475
5   com.adobe.adobeswfl           0x5ad6ae4c APXGetHostAPI + 2568124
6   com.adobe.adobeswfl           0x5ad6aeb7 APXGetHostAPI + 2568231
7   com.adobe.adobeswfl           0x5ad6af9b APXGetHostAPI + 2568459
8   libsystem_pthread.dylib       0x9e8c1780 _pthread_body + 138
9   libsystem_pthread.dylib       0x9e8c16f6 _pthread_start + 155
10  libsystem_pthread.dylib       0x9e8bef7a thread_start + 34

Thread 22:
0   libsystem_kernel.dylib         0x90ca53ea __psynch_cvwait + 10
1   libsystem_pthread.dylib       0x9e8c25a7 _pthread_cond_wait + 868
2   libsystem_pthread.dylib       0x9e8c38b1 pthread_cond_timedwait_relative_np + 47
3   com.adobe.adobeswfl           0x5ad6ad27 APXGetHostAPI + 2567831
4   com.adobe.adobeswfl           0x5ad856de APXGetHostAPI + 2676814
5   com.adobe.adobeswfl           0x5ad6ae4c APXGetHostAPI + 2568124
6   com.adobe.adobeswfl           0x5ad6aeb7 APXGetHostAPI + 2568231
7   com.adobe.adobeswfl           0x5ad6af9b APXGetHostAPI + 2568459
8   libsystem_pthread.dylib       0x9e8c1780 _pthread_body + 138
9   libsystem_pthread.dylib       0x9e8c16f6 _pthread_start + 155
10  libsystem_pthread.dylib       0x9e8bef7a thread_start + 34

Thread 0 crashed with X86 Thread State (32-bit):
  eax: 0x00000001  ebx: 0x1eb1b85e  ecx: 0x0ca0c2b0  edx: 0x9e8fcd1e
  edi: 0x00000000  esi: 0x1eb214ec  ebp: 0x00000000  esp: 0xbfffe9c0
   ss: 0x00000023  efl: 0x00010286  eip: 0x00000004   cs: 0x0000001b
   ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
  cr2: 0x00000004
  
Logical CPU:     0
Error Code:      0x00000014
Trap Number:     14


Binary Images:
    0x1000 -  0x2385ffb +com.adobe.Photoshop (12.0 - 12.0x20100407.r.1103] [12.0) <5296E876-7BE9-5DD0-1F00-633258E038C9> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
 0x2e34000 -  0x2ea4feb +com.adobe.adobe_caps (adobe_caps 3.0.116.0 - 3.0.116.0) <50675115-BEDC-72F9-C42D-374196E83EC2> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/adobe_caps.framework/Versions/a/adobe_caps
 0x2eb2000 -  0x2eb7fff  org.twain.dsm (1.9.5 - 1.9.5) <57F79C11-CE7A-3841-B02A-C4B4575B6CFF> /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN
 0x2ebd000 -  0x30a3ff7 +com.adobe.linguistic.LinguisticManager (5.0.0 - 11696) /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/adobelinguistic.framework/Versions/3/AdobeLinguistic
 0x3131000 -  0x32b1fe7 +com.adobe.owl (AdobeOwl version 3.0.91 - 3.0.91) /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeOwl.framework/Versions/a/AdobeOwl
 0x3319000 -  0x36f1ff7 +AdobeMPS (1) <272DAEDE-FC7E-B412-7C97-CF47FF6BF242> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeMPS.framework/Versions/a/AdobeMPS
 0x3820000 -  0x3b15fe7 +AdobeAGM (1) <2394D309-4268-368B-0ED1-DCFA8BF85220> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeAGM.framework/Versions/a/AdobeAGM
 0x3bc8000 -  0x3eb2ff7 +AdobeCoolType (1) /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeCoolType.framework/Versions/a/AdobeCoolType
 0x3f36000 -  0x3f57ff7 +AdobeBIBUtils (1) /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/a/AdobeBIBUtils
 0x3f63000 -  0x3f89ff6 +AdobeAXE8SharedExpat (0) <5848BBCE-3A3E-66EE-5527-97A96F0CA4CC> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/a/AdobeAXE8SharedExpat
 0x3f9a000 -  0x40d2fe7 +WRServices (0) <87183F9D-17F4-6BDC-66A9-8FD34F320118> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/wrservices.framework/Versions/a/WRServices
 0x4114000 -  0x4171fef +aif_core (0) <55A59C97-0F0F-8D62-8F05-89C26076DE32> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/aif_core.framework/Versions/a/aif_core
 0x418e000 -  0x41a1fff +data_flow (0) /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/data_flow.framework/Versions/a/data_flow
 0x41b9000 -  0x424bfff +image_flow (0) <724A9FFC-D8B6-9A4B-6036-8B5B61821714> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/image_flow.framework/Versions/a/image_flow
 0x42be000 -  0x42d8ff7 +image_runtime (0) /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/image_runtime.framework/Versions/a/image_runtime
 0x42f5000 -  0x4526ffb +aif_ogl (0) <25A7A7F0-86B4-86B0-3384-EE2E8A1EAA38> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/aif_ogl.framework/Versions/a/aif_ogl
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 0x46be000 -  0x49dbfef +com.adobe.dvaui.framework (dvaui version 5.0.0 - 5.0.0.0) <57907A7F-6D01-C35F-29B4-28C2DFE35157> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/dvaui.framework/Versions/a/dvaui
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0x9a418000 - 0x9a423ff7  libChineseTokenizer.dylib (16) /usr/lib/libChineseTokenizer.dylib
0x9a426000 - 0x9a465fff  com.apple.NavigationServices (3.8 - 220) <7C6C832E-137C-3557-B179-FF369F1DF4C3> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
0x9a466000 - 0x9a47ffff  com.apple.Kerberos (3.0 - 1) <808BA537-7654-3792-86ED-770350FE5261> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x9a480000 - 0x9a9f0fff  com.apple.QuartzComposer (5.1 - 334) <79074194-1D82-38DE-8CC7-9137E5C101C5> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzComposer.framework/Versions/A/QuartzComposer
0x9a9f1000 - 0x9afd5ffb  com.apple.JavaScriptCore (11601 - 11601.5.17) /System/Library/Frameworks/JavaScriptCore.framework/Versions/A
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matt bryan

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Posted 2 years ago

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Valter Daghetti

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The best thing that you can do is contact Adobe
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Chris Cox

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You haven't installed any of the Photoshop CS5 updates:  go install the updates.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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It's also likely the scanner driver is crashing. Consider running the scanner using its stand-alone scanning software.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Yeah. If you have an older scanner with older drivers that can happen. You can look at third party scanner/driver like VueScan. That may give your scanner new life.
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matt bryan

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I tried Vuescan, but it says there are no devices found.  My scanner still shows up with image capture though, it just won't scan.

It's a Mustek A3 USB 1200 Pro, and el capitan isn't supported according to the Mustek site.

Vuescan lists the scanner as supported, but it's not working for some reason.
(Edited)
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matt bryan

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Yeah.  This is what I get.
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Valter Daghetti

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I think you can contact Mustek probably they have a solution, always better check a compatibility list before install new OS
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matt bryan

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Any other recommendations for third party drivers? Vuescan isn't working for me.
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Chris Cox

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If Vuescan says the scanner is supported - then it should be working.  You might want to contact Vuescan (Ed Hamrick) and see if they can determine why the scanner is not showing up.

You could also check SilverFast.
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matt bryan

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I'll try to contact Vuescan.  Sadly Siverfast does not support my scanner.